

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Brooke was very helpful when we had questions about the provess and took time to explain it to us.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you with this process Samantha. Enjoy your new home.
Smooth and easy!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that your experience was smooth and easy, Michael. Making the process straightforward and hassle-free is always my aim. If there's anything more you need or any questions come up, please reach out to me directly.
Vic was always available if I had questions even outside of normal business hours. He was helpful and patient which made our first home purchase much less stressful.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you for the kind review, Kyle. I'm glad to hear that I could make your first home purchase less stressful by being available and supportive whenever you needed it. It's important to me that my clients feel comfortable reaching out with...
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Greg was very knowledgeable and always communicating.
Reply from Greg Fox
September 12th, 2026 12:22 AM
Thank you for your feedback, Kerry. I’m glad to hear that my knowledge and communication made a positive impact on your experience. Ensuring clear and consistent communication is a priority for me, and I'm pleased it met your expectations....
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I think Dan did a fine job. He was very responsive and always took my calls. The thing I am unhappy with is the underwriting department. Every time the asked for something I submitted it immediatlely and then they just sat on it forever. I...
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It was easy to talk to Matt, he was on top of the entire process and made things come together for us. I was amazed at how fast the process took. Matt offered excellent advice and went the extra mile to make sure our application was processed...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm really grateful for your thoughtful feedback, George. It’s great to hear that you found the process easy and efficient. Providing excellent advice and streamlining things for you is always my goal, so knowing that it made a difference means...
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I have done business with Matt before and he exceeded my expectations. He and his team were available after hours to answer questions and concerns
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you so much for your generous feedback, Barbara. I'm grateful for the opportunity to work with you again and glad to know that I could exceed your expectations. Being available when needed is important to me, so I'm pleased that my team...
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Jeff and his team were very responsive!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Justin, I appreciate the positive feedback. It's great to hear that you found me and my team responsive. Being readily available and attentive to your needs is very important to me. If there's anything else I can assist with, just let me know....
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Rob at first federal made the process very easy. Rob answered all the question and kept us updated. Rates were very competative and closed on time.
Great communication. Super friendly and knowledgable.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Austin, for your kind words. I'm glad to hear that you appreciated the communication and found me friendly and knowledgeable. It's always my aim to offer a positive and informed experience. If you ever have more questions or need...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.