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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • G
    Gary L C
    NIXA, MO
    Posted on October 1st, 2025 03:07 PM
    Reasonable communication and professionalism.
    Reply from Crystal Fitzpatrick
    September 12th, 2026 12:16 AM
    I'm glad to hear that you found the communication and professionalism met your expectations, Gary. If there's anything more you need or any further assistance I can provide, please feel free to reach out.
  • W
    Wyatt B
    American Fork, UT
    Posted on October 1st, 2025 02:54 PM
    Quick after hour responses really helped me through the process
    Reply from Tadd Howard
    September 12th, 2026 12:26 AM
    I'm glad to hear that my after-hour responses were helpful to you during the process, Wyatt. I'm committed to being available when needed, and it's rewarding to know it made a positive difference for you. If you ever have any more questions...
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  • E
    Erica A
    Olathe, KS
    Posted on October 1st, 2025 01:49 PM
    Shana walked us through each step of the process, answered all of our questions and even helped us with understanding the documention that was being requested.
    Reply from Shana Sowles
    September 12th, 2026 12:18 AM
    Thank you for your review, Erica. I'm glad I was able to assist you throughout each step and provide clarity on the documentation. Your understanding and comfort with the process are important to me, and I'm pleased I could answer all your...
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  • A
    Angel A R
    Saddle Brook, NJ
    Posted on October 1st, 2025 01:35 PM
    Communication and treating me as a priority!
    Reply from Jeff Palmer
    September 12th, 2026 12:27 AM
    Angel, I'm pleased to hear that you felt prioritized and well-informed. Ensuring clear communication is key, and I'm glad it made a positive impact on your experience. If there’s anything more I can assist you with, please let me know.
  • R
    Robert S
    Gastonia, NC
    Posted on October 1st, 2025 01:18 PM
    Great communication, kept us updated throughout the process. Everything went smoothly!
    Reply from Jeff Palmer
    September 12th, 2026 12:27 AM
    Robert, I appreciate your feedback on the communication and smooth process. Keeping you informed is a priority for me, and I'm glad to hear everything went well. Should you have any further questions or needs, don't hesitate to reach out.
  • S
    Stephen G
    Mount Washington, KY
    Posted on October 1st, 2025 01:04 PM
    Easy to connect with. Great rate.
    Reply from Vic DeSantis
    September 12th, 2026 12:24 AM
    I'm glad you found it easy to connect and appreciated the rate, Stephen. If there's anything more I can do for you or any questions you may have, feel free to reach out anytime.
  • S
    Shane M
    Olympia, WA
    Posted on October 1st, 2025 12:52 PM
    We absolutely trust Jeff to help us make the best decision that benefits us.
    Reply from Jeff Palmer
    September 12th, 2026 12:27 AM
    Shane, I'm grateful for your trust in my ability to guide you in making beneficial decisions. Your confidence means a lot to me, and I'm always here to ensure you have the support you need. If any questions or needs arise, feel free to reach...
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  • Encompass
    L
    Lucas A Z
    Wildwood, MO
    Posted on October 1st, 2025 12:49 PM
    Managed issues efficiently
    Reply from JR Mills
    September 12th, 2026 12:28 AM
    Lucas, thank you for recognizing the effort to manage issues efficiently. I'm glad I could help make the process smoother for you. If there's anything more I can assist with, feel free to reach out.
  • K
    Kristen L H
    Saint George, UT
    Posted on October 1st, 2025 12:45 PM
    As a first time home buyer on my own, to say I was green would be an understatement. Matt and his team were so helpful and made the entire process go very smoothly.
    Reply from Matt Hering
    September 12th, 2026 12:26 AM
    I'm glad to know that my team and I could assist in making your home buying experience smooth, Kristen. Navigating the process for the first time can indeed be overwhelming, and I'm pleased we could provide the support you needed. If you have...
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  • P
    Philip J B
    Woodbridge, VA
    Posted on October 1st, 2025 12:45 PM
    Brian Thomas Is the ultimate professional. He communicates clearly, on time and with the relevant information needed. He is truly great to work with. I recommend him to family, friends and coworkers because no one provides better services,...
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    Reply from Brian Thomas
    September 12th, 2026 12:18 AM
    Your feedback means a lot to me, Philip. I strive to provide clear and timely communication, and I'm glad to hear that it made a difference for you. It's a pleasure working with clients who appreciate the effort my team and I put into delivering...
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.