First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
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John was helpful, professional, and prompt! Highly recommend
Reply from John OGorman
September 12th, 2026 12:23 AM
I'm grateful for your recommendation. It's great to hear you found my assistance helpful and professional. Promptness and professionalism are priorities for me, and I’m glad they contributed positively to your experience at First Federal Bank....
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Precise, clear, quick and transparent communication.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your review, Rajat. It's encouraging to hear that you found the communication precise, clear, quick, and transparent. Providing straightforward updates and ensuring clarity are important to me, and I'm pleased that it made a positive...
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Clearer communication. The communication was timely, but often lacked detail which made certain aspects of the process confusing and led to delays.
Reply from Michael Zerr
December 29th, 2025 04:56 PM
We appreciate your feedback, Ryan. It's important to us that communication is both clear and detailed, and we regret that it caused confusion and delays for you. We will take your comments into consideration to improve our processes. Please...
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Excellent communication along the whole loan process.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Sukhvinder. It's great to hear that the communication throughout the loan process met your expectations. If there's anything else I can help with, please feel free to reach out.
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Robb made the experience smooth. It is cery stressful to apply for a mortgage, Robb helped me meet my deadlines with ease.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm truly glad to hear that the process felt smooth for you, Ryan. Navigating a mortgage application can be stressful, and I'm pleased I could assist in easing the process and helping you meet your deadlines. Should you have any future needs...
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Brooke made it easy. It's not easy dealing with me
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to hear that I could make the process smoother for you, Russell. I understand that financial matters can sometimes be challenging, and I'm glad to know it was a positive experience. If you have any further questions or need assistance,...
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Robb was very communicative with us about our loan from start to finish, which was very helpful because we were first-time homebuyers. We were able to get a very competitive rate for our first home.
Reply from Robb Walter
September 12th, 2026 12:25 AM
It's great to hear that my communication made the loan process smoother for you as first-time homebuyers, Aleson. I'm glad I could assist you in securing a competitive rate for your new home. If there are any more questions or future needs,...
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Jon has done multiple transactions for me over the years! He is the best loan officer in the Country! By far!
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Thank you for your continued trust over the years, James. I'm grateful for your kind words and it really means a lot to know you feel confident in my work. If there's anything more I can do for you now or in the future, please don't hesitate...
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I told him exactly what I wanted out the transaction and he accommodated my request. Then had good communication when I required it. Basically a fairly seamless transaction to secure the property loan.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to hear that the transaction went smoothly and I could meet your needs, Michael. Your clarity on what you wanted definitely helped in making the process seamless. I'm glad the communication worked well for you. If you need any further...
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Quick responses, friendly explanations, and helpful support.
Reply from Mike Saunders
September 12th, 2026 12:22 AM
It was a pleasure working with you again Jihee! We appreciate your business. Congrats on the lower rate!
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.