First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Vic was attentive, professional and responsive. He made the process go smoothly.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm grateful for your feedback, Robert. I'm pleased that my attentiveness and professionalism contributed to making the process smooth for you. If you ever have more questions or need further assistance, please don't hesitate to contact me.
Jeff was very knowledgeable and was always available to answer all my question. The process was smooth and seamless. I highly recommend Jeff!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm pleased that you found the process smooth and seamless, Jared. It's great to know my availability and knowledge were helpful to you. Thank you for your recommendation, and if there's anything else I can do, just let me know.
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Easy transaction
Reply from Chris Oldham
September 12th, 2026 12:19 AM
Thank you for leaving a review, John. I'm pleased to know that the transaction was easy for you. Should you have any questions or need further assistance, please don't hesitate to reach out.
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Great to work with, ALWAYS AVAILABLE, not pushy or overbearing but followed up when necessary and made sure I knew he was a real person not AI.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your feedback, Amy. It's great to know that the approach of always being available and providing necessary follow-ups was helpful for you. I strive to maintain genuine, personable interactions, and it's fulfilling to hear that...
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I had an outstanding experience with Jeff. From start to finish, he was professional, responsive, and truly committed to making the process smooth and stress-free. Jeff explained every detail clearly, answered all my questions promptly, and...
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Too many things were delegated to different junior lenders this time and requirements were missed until late into the process which caused last minute scrambling on my end to get things done and added stress to the process. Last time I worked...
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Reply from Michael Zerr
December 29th, 2025 04:57 PM
Thank you for sharing your recent experience, Casey. We regret that the delegation of certain tasks added stress to your process. It's important to us that every step is handled efficiently, and we're sorry this wasn't the case this time. Your...
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Very good experience and address most all concerns when possible. He helped with UW concerns and explanation. In all honesty there should also be a survey on UW as there is some opportunit.
Reply from Jeff Young
September 12th, 2026 12:29 AM
Thank you for sharing your experience, Steven. I'm pleased to know that I could assist with the underwriting concerns and provide the necessary explanations. I understand your suggestion about a survey on underwriting, and I'll certainly consider...
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Very responsive. Explained everything in detail. Clear and concise. She was very respectful of our time, always going straight ot the point, which we really appreciated. When there was a potential issue during closing, she put us at ease by...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for taking the time to share your feedback, Philip. It's great to know that my detailed explanations and responsiveness made a positive impact on your experience. I value your time and always aim to provide clear updates. I'm glad...
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Friendly, professional, pleasant, honest... I was confident Crystal was doing everything with integrity and care.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your feedback, Meghan. It's wonderful to know that you felt confident in my dedication and approach. If you ever have more questions or need assistance, don't hesitate to reach out.
David was constantly in communication, answered all our questiosn, and handled a complicated closing with grace and expertise
Reply from David Burroughs
September 12th, 2026 12:28 AM
I appreciate your feedback, Robert. I'm glad to hear that the consistent communication and assistance during the closing process met your expectations. Navigating complex situations is a priority for me, and I'm pleased to have been able to...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.