

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great communication, and Mike acted keeping my best interest in mind, making the process extremely easier for me. I am a repeat customer and will be refinancing with Mike in future again.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm grateful for your ongoing trust and for sharing your experience, Pathik. It's rewarding to know that the communication and focus on your best interests made things easier for you. I'm looking forward to assisting with your refinancing needs...
read more
I have had the pleasure of working with Crystal for the past ten years across four home purchases and must say, she represents the quintessential Lending officer experience. She ensured that I received the best rate, smooth lending experience,...
read more
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your thoughtful review, James. It has been a privilege to assist you with your home purchases over the years. Ensuring a smooth lending experience and maintaining transparency are key priorities for me, and I'm glad to know...
read more
everything was smooth, kept me informed in every stage, and helped coming up with alternatives
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your review, Manickam. It’s encouraging to hear that the process went smoothly and that you felt well-informed at every stage. I aim to provide options that fit your needs, so knowing I achieved that is rewarding. Should you...
read more
Mike took the time to answer our questions at the beginning of the loan process and, with short notice, was able to have everything in place for closing 3 days earlier than expected due to the impending winter storm. He also got us a great...
read more
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm glad that everything aligned smoothly, especially with the time constraints and the weather challenge, Jennifer. Meeting your timeline and getting you a competitive rate were priorities, so I'm pleased to know it worked for you. If you...
read more
I couldn't have been happier working with Jeff. We've bought several houses in the past and this was my best experience. He was always available when I needed him and I highly recommend him for your mortgage needs.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm truly grateful for your kind words, Paul. Knowing that this was your best home-buying experience means a lot to me, especially considering your past experiences. It's important to me to be available and supportive throughout the process....
read more
Communication and seemingly calm demeanor helped put me ar at ease
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
I'm glad that my communication style and calm demeanor made you feel at ease, Mimi. It's important to me that clients feel comfortable and confident throughout the process. If there's anything more I can assist you with, just let me know.
very helpful and very knowledgeable and walked you through everything
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to know that my assistance and knowledge were helpful to you, Robert, and that you felt well-guided through the process. If you have any more questions in the future or need further help, please feel free to reach out. Thank you...
read more
Matt and the team gave me great rates, processed my loan at light speed, and immediately answered all my questions even when sent after business hours.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to hear that you were satisfied with the rates and speed of your loan processing, Nicholes. Providing prompt responses and addressing your inquiries promptly, even after business hours, is something I aim to do for all my clients....
read more
Clear and fast communication
Reply from Robb Walter
September 12th, 2026 12:25 AM
It's great to hear that you appreciated the clarity and speed of our communication, Regina. If there's anything more you need or further assistance I can provide, feel free to contact me.
Excellent communication, information, advice and extremely pleasant to work with.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
I'm glad to hear that you found the communication and advice helpful, Jeffrey. It's always my goal to create a positive experience for those I work with. If there's anything else you need assistance with or if you have any further questions,...
read more
1521–1530 of 14126
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.