First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Very communicative throughout the process from start to finish.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I value your feedback, Kelly. Ensuring clear communication from start to finish is a key priority for me. If there are any other ways I can assist you or further questions you might have, please feel free to reach out. Thank you for choosing...
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You got to the finish line with the loan in very good time. I felt lost a bit of the journey as communication was weak.
Straight forward process, helpful, highly recommend.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm pleased to hear that you found the process straightforward and helpful, Jennifer. Your recommendation means a great deal to me. If there's anything else you need or questions that pop up, I'm here to assist.
Michelle has been very helpful in every step of the process of obtaining a very good loan that would match our financial goals in nowadays real estate market, timely responded to all our inquiries, has always been patient and kind with respect...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
Thank you so much for your thoughtful review, Siana. I'm pleased to know that I could support you in securing a loan that aligns with your financial goals and assist you through the real estate process. Your kind words about my attentiveness...
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Ben was very personable and knowledgable
I appreciated his transparency and candor in our dealings
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thank you for sharing your thoughts, Kathryn. I'm glad to hear that you appreciated my approach and the information I provided. If you have any more questions or need further assistance, don't hesitate to reach out.
Jennifer is very personable and down to earth. She explained everything very clearly and was transparent through the process.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that you found my approach clear and transparent, Alycia. It was a pleasure working with you, and my aim is always to ensure that the process feels comfortable and understandable. If you have any further questions or need assistance,...
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Jayme is very responsive and ensures her customers' requirements are met and questions are answered. A pleasure to work with.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I appreciate your feedback, Michael. It's important to me that I meet my customers' needs and address their questions effectively. I'm glad this made working with me a pleasant experience for you. If there's anything else I can assist with,...
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Our experience with Vic was excellent. We bought our current house 2 years ago and Vic was very professional and responsive in handling the mortgage process. The service level, great rate and integrity were so good that when we looked to refi...
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Vic is great to work with. I have purchased my first house with him and refinanced after 2yrs. He has competitive interest rates and easy to work with.
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Jeff really seems like he's looking to help and goes the extra mile thanks Jeff!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to hear you felt supported and that I could go the extra mile for you, Michael. Helping in the best way possible is always my goal. If there's ever anything more you need, feel free to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.