Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Ashleigh communicated from start to finish, she proactively guided me through all the steps of the mortgage application and closing process. Ashleigh was friendly and informative, and she was very available in case I needed to put in an offer...
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Reply from Ashleigh Smyth
November 12th, 2025 07:07 PM
Your feedback means a great deal to me, Shannon. I'm pleased that my communication and guidance helped you navigate your first home purchase. Being available and supportive throughout the process is something I prioritize, especially during...
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Kevin was personable, thorough, and knowledgeable. He made the whole process seamless, and his team worked nonstop to ensure we met the imposed deadlines.
Reply from Kevin Barbee
November 10th, 2025 03:33 PM
Your feedback is much appreciated, Derek. I'm pleased to know that you found the process seamless and that my team and I could meet the deadlines effectively. It's important to us to provide thorough and knowledgeable service. If there’s anything...
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Skip explains things so well and answered all of my dumb questions with patience!
Reply from Skip O’Neal
November 6th, 2025 01:44 PM
I'm glad to hear that my explanations were clear and that I could address your questions with patience, Susan. It's important to me that you feel informed and supported throughout the process. If you have any more questions or need further...
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Working with Kevin Barbee was an absolute pleasure from start to finish. He made what could have been a stressful process smooth, transparent, and even enjoyable. Kevin’s communication was exceptional — he kept me informed every step of the...
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Reply from Kevin Barbee
November 5th, 2025 04:08 PM
I'm grateful for your kind words, Wendy. It's fantastic to hear that the process was smooth and that you felt well-informed and confident in your decisions. Your satisfaction with my communication and dedication means a lot to me. I'm glad...
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Ashleigh is an excellent communicator and she kept the transaction moving with a sense of urgency.
Reply from Ashleigh Smyth
October 31st, 2025 04:12 PM
Thank you, Teresa! I appreciate your review and value your business. Looking forward to working with you again soon!
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Kevin Barbee made the experience smooth and easy and always does a great job of explaining the details! He truly cares about the client and it shows in all that he does!
Reply from Kevin Barbee
November 3rd, 2025 05:51 PM
I appreciate your kind words, Lawrence. I'm glad to know that the process felt smooth and easy for you and that my explanations were clear. It's important to me to show genuine care and dedication in every interaction. If you have any more...
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Kevin and his entire team were extrmely patient throughout the process...and very attentive to my needs. They explained the process in terms that I could understand. Kevin ensured that there were no surprises. I very highly recomend Kevin and...
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Reply from Kevin Barbee
November 3rd, 2025 08:05 PM
It's wonderful to hear that the process went smoothly for you, Frank. I’m pleased that the explanations were clear and met your needs. Ensuring there are no surprises is crucial, and I'm glad this came across in our work together. If you need...
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Kevin was on top of all the details through the entire process. He communicated consistanly and always had the answers to my questions. I would highly reccomnd!!
Reply from Kevin Barbee
October 31st, 2025 01:25 PM
Thank you for your thoughtful review, Bryan. I'm pleased to know that my attention to detail and consistent communication were helpful to you. It's always my goal to ensure you have the information and support you need. If you ever have more...
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Jennie was very nice, thorough, extremely helpful, and fast to reply. She's a very sweet lady and really knows her stuff.
Reply from Jennie Daniels
October 30th, 2025 07:10 PM
Thank you for sharing your experience, Ramen. I'm pleased to hear that my assistance was helpful and that I could provide prompt responses. It's great to know you found the process thorough and supportive. If you have any further questions...
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Ashleigh was fantastic with communication and explanations and staying on top of each part of the process. I really enjoyed working with her!
Reply from Ashleigh Smyth
October 27th, 2025 01:00 PM
I'm glad to hear that you had a positive experience, Stacey. Keeping communication clear and ensuring everything is on track is something I strive for in each transaction. It was a pleasure working with you at Highlands Residential Mortgage,...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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