Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
This is our second time working with Ashleigh and each time has been a great experience.
Reply from Ashleigh Smyth
December 4th, 2025 02:23 PM
It's wonderful to hear that working together has been a positive experience both times. I'm committed to providing consistent support and am delighted you felt well-assisted throughout the process. Should you have any questions or need assistance...
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This is the second time we work with Ashleigh and she has been communicative about the entire process, sent us information with various scenarios and answered any questions we had. It was a pleasure working with her both times.
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Reply from Ashleigh Smyth
December 2nd, 2025 06:22 PM
I'm grateful for your continued trust, Cristina. It's been rewarding to assist you with both mortgage processes, ensuring you have all the information and support needed. If any questions arise in the future or if there's anything else I can...
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Skip is the best
Reply from Skip O’Neal
December 2nd, 2025 06:36 PM
Thank you for your kind words, Luke. I'm glad to hear that you had a positive experience. If there's anything else I can help with, please reach out at any time.
I have had multiple closings with Ashleigh. All of them have been very smooth. She is the consumate professional.
Reply from Ashleigh Smyth
November 27th, 2025 03:10 PM
I appreciate your feedback, Toni. It's satisfying to know that your multiple closings have gone smoothly and that my professionalism met your expectations. Working with you has been a pleasure, and I'm here to help with any future mortgage...
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Always a fantastic professional
Reply from Skip O’Neal
November 24th, 2025 05:37 PM
I'm grateful for your positive feedback, Brian. It's important to me to maintain a professional standard, and I'm glad to hear it's made an impact on your experience. If you ever need assistance or have questions, don't hesitate to get in touch....
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Skip and team are great!
Reply from Skip O’Neal
November 24th, 2025 05:17 PM
Thanks for the kind words, Kyle. I'm glad to hear that you think highly of my team and me. If there's anything else I can assist you with, just let me know.
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Skip was very knowledgeable and helpful in our purchase!
Reply from Skip O’Neal
November 24th, 2025 01:58 PM
I'm pleased to hear that you found my assistance valuable during your purchase, Tyler. Providing knowledgeable support is always my goal, so it's great to see it reflected in your experience. If you have any more questions or need further guidance,...
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Worked back and forth with multiple third parties I was working with to ensure that our paperwork was complete and the process was done on time. Was able to turn around a 3-week window for closing which was really really fast. Also gave very...
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Reply from Skip O’Neal
November 19th, 2025 04:50 PM
I appreciate your feedback, Devin. Ensuring timely completion and keeping all parties aligned is something I focus on, so I'm glad the closing went smoothly for you. Providing the financial insights you needed was my pleasure, and it's great...
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It's always a pleasure working with Skip! He is responsive and communicative and gets the job done!
Reply from Skip O’Neal
November 19th, 2025 04:38 PM
I'm grateful for your kind words, Lisa. Keeping the lines of communication open and getting the job done are important priorities for me. I'm glad to know you feel that way. If you need anything else or have further questions, please don't...
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Jennie was incredibly communicative, easy to work with and, overall, helped the mortgage process to go as smoothtly as I could've hoped for.
Reply from Jennie Daniels
November 14th, 2025 08:29 PM
I appreciate your feedback, Connor. It's good to know that my communication and assistance helped make the mortgage process smoother for you. If you have any more questions or need support in the future, please feel free to reach out.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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