Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Good communication and flexibilty
Reply from Skip O’Neal
November 3rd, 2026 04:12 PM
I'm pleased to hear that you appreciated the communication and flexibility, Michael. At Highlands Residential Mortgage, Ltd., I strive to ensure a smooth experience for all my clients.
for
Skip always does an amazing job We closed in less than a month!
Reply from Skip O’Neal
November 3rd, 2026 09:50 PM
I'm pleased to hear that you had such a positive experience, Lisa. Closing in less than a month with Highlands Residential Mortgage, Ltd. is something I'm glad to have been a part of. Thank you for your kind words!
Ashleigh was an incredible communicator during our house buying experience always keeping us on track and serving as mediator between us and the underwriter who was frustrating to work with.
Reply from Ashleigh Smyth
October 30th, 2026 04:32 PM
I appreciate your kind words about my service, Bryce. Buying a home is a process and I'm here to guide you through! Hope you and Whitney enjoy many happy years in your new home.
Ashleigh really takes pride in what she does as a lender and she's helped 2 of my first time buyers move into their fnew homes! The industry needs more people like Ashleigh for certain! I'm grateful our paths have crossed.
read more
Reply from Ashleigh Smyth
October 28th, 2026 03:14 PM
I am too, Kristie! I appreciate your trust and think, with our shared goal of helping clients become homeowners, that we make a GREAT team! I look forward to the next opportunity we have to serve another family.
for
Skip was so great to work with- kept us informed every step of the way and made the whole process (mostly) stress free! Would definitly recommend him!
Reply from Skip O’Neal
October 23rd, 2026 07:30 PM
I'm happy to know that I could keep you informed and help make the process mostly stress-free, Denise. At Highlands Residential Mortgage, Ltd., ensuring a smooth experience for you is always my goal. Thank you for your recommendation!
Jennie! She worked with my client, spent time answering his questions. She is so knowledgeable and fabulous to work with.
Reply from Jennie Daniels
October 19th, 2026 02:23 PM
Thank you for your kind words Melanie! I enjoyed working with you and your clients too! They were Awesome! I am glad we were both able to get them into their 1st Home! I look forward to working with you again!
for
Skip was great! Very knowledgable and was happy to look at many different options for us! Was also able to get us to the closing table quickly which was very helpful!
Reply from Skip O’Neal
October 15th, 2026 02:21 PM
I'm glad to know that my knowledge and ability to explore various options were helpful in your journey, Amanda. At Highlands Residential Mortgage, Ltd., ensuring a smooth and swift closing process is something I always strive for.
for
Skip and his team went above and beyond to make sure that we could not only close by the given deadline, but also to customize the loan terms to meet our individual financial needs.
Reply from Skip O’Neal
October 15th, 2026 12:50 PM
I'm glad to hear that I and my team were able to meet your financial needs and close by the deadline, Stephen. At Highlands Residential Mortgage, Ltd., we aim to provide personalized service for each client. If you have any further questions...
read more
for
Skip was always available for questions and made the process easy.
Reply from Skip O’Neal
October 13th, 2026 04:05 PM
I'm pleased to hear that I could make the process easy for you, Eric. At Highlands Residential Mortgage, Ltd., we strive to be available and supportive throughout your journey.
Jennie went above and beyond to make our dreams come true with this land/home purchase/financing
Reply from Jennie Daniels
October 4th, 2026 11:02 PM
Thank you Jennifer! You were Great to work with! I am glad everything worked out!
I hope you and your family will be very happy with your new home purchase! Best Wishes!
1–10 of 1903
About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
