Charlotte's Cover Image
Charlotte in Charlotte, NC

Charlotte, NC

A Higher Standard of Lending

Charlotte, NC
Company Logo
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • E
    Ethan A M
    Statesville, NC
    Posted on October 23rd, 2025 10:22 PM
    he was very in depth on what needed to happen and what was being done.
    Reply from Kevin Barbee
    October 27th, 2025 08:25 PM
    I'm glad to hear that my detailed approach was helpful for you, Ethan. Keeping you informed is always a priority. Should you have any more questions or need further assistance, please don't hesitate to reach out.
  • S
    Suzanne G
    Rock Hill, SC
    Posted on October 15th, 2025 01:06 PM
    Her communication, expertise, and level of service places her above the rest and made the entire process smooth. We closed on time with no surprises. I highly recommend her and look forward to working with her again.
    Reply from Ashleigh Smyth
    October 20th, 2025 08:36 PM
    I'm grateful for your kind words, Suzanne. It's wonderful to hear that my communication and service helped make your process smooth and hassle-free. Closing on time without surprises is always a priority for me. Thank you for recommending me,...
    read more
  • N
    Nicole A
    Rock Hill, SC
    Posted on October 15th, 2025 12:25 PM
    Ashleigh has helped me with three home purchases and has been fantastic every time! Very attentive, helpful, responsive! I would highly recommend her to everyone! It's been a pleasure working with her!
    Reply from Ashleigh Smyth
    October 20th, 2025 06:09 PM
    Thank you for sharing your experience, Nicole. I'm glad to have assisted you with your three home purchases. Attentiveness, helpfulness, and responsiveness are aspects I value highly, and it's rewarding to know they have been beneficial to...
    read more
  • D
    Declan P N
    Charlotte, NC
    Posted on October 14th, 2025 10:33 PM
    Skip was fantastic throughout the entire process. Was very communicative and helped answers any questions at all times of the day.
    Reply from Skip O’Neal
    October 20th, 2025 07:33 PM
    I'm pleased to hear that my communication and support were beneficial to you during the process, Declan. It was important to me to be available to address any of your questions. Thank you for trusting me with your mortgage needs at Highlands...
    read more
  • J
    Jesse H M
    Lancaster, SC
    Posted on October 14th, 2025 12:43 AM
    Kevin is always one step ahead of you in the process, love him for that! Makes it easy, when you do your part as the applicant /homeowner.
    Reply from Kevin Barbee
    October 17th, 2025 07:52 PM
    Thank you for the kind words, Jesse. I'm really pleased to hear that being proactive has helped make the process easier for you. If you have any further questions or need assistance in the future, I'm here to help.
  • H
    Heikki R
    Charlotte, NC
    Posted on October 11th, 2025 10:53 PM
    An absolutely pleasure working with Ashleigh. One of her greatest strenghts is her patience and ability to explain everything About the process. 10/10. will definilately work with her again.
    Reply from Ashleigh Smyth
    October 15th, 2025 05:51 PM
    I'm pleased to know that you had a positive experience working with me, Heikki. Patience and clear explanations are essential parts of my approach, and I'm glad they made a difference for you. I look forward to the opportunity to work with...
    read more
  • D
    Douglas R G
    Statesville, NC
    Posted on October 6th, 2025 08:47 PM
    Jennie was great to listen to our unique situation and guide us to the next step. She communicated through the proces, even if the news wasn't what we wanted to hear. We would recommend to anyone! Thank You
    Reply from Jennie Daniels
    October 9th, 2025 08:49 PM
    I'm glad to know that my guidance and communication were helpful during your unique situation, Douglas. It's important to me that you felt informed every step of the way, even when the news wasn't ideal. Thank you for your recommendation and...
    read more
  • K
    Kelly A D
    Charlotte, NC
    Posted on October 6th, 2025 03:12 PM
    Skip is extremely responsive and knowledgeable. He helped us move quickly to be able to close on our first townhome and we appreciate all of his time.
    Reply from Skip O’Neal
    October 9th, 2025 03:39 PM
    I'm pleased to hear that my responsiveness and knowledge made a difference in your first townhome purchase, Kelly. It's always rewarding to assist clients in navigating the closing process smoothly. Thank you for acknowledging the effort. If...
    read more
  • E
    Erin L G
    Statesville, NC
    Posted on October 6th, 2025 12:13 PM
    Jennie was amazing to work with. We came to her with a bit of an odd situation and she understood exactly what we were doing. She did everything she could, to help us get where we needed to be. I don't think we would have been able to get through...
    read more
    Reply from Jennie Daniels
    October 9th, 2025 03:39 PM
    It's great to hear that I could assist you effectively, Erin. I'm glad I could navigate through your unique situation and help guide you to where you needed to be. It means a lot to know that I played a part in your journey at Highlands Residential...
    read more
  • P
    Preston F
    Fort Mill, SC
    Posted on October 6th, 2025 11:48 AM
    Mulitple avenues to Help us achieve the rate and loan we needed
    Reply from Skip O’Neal
    October 9th, 2025 07:19 PM
    I appreciate your feedback, Preston. I'm glad I could assist in finding the right rate and loan for your needs. It's important to explore all options to ensure the best outcome. If there's anything else you need, I'm here to help.
  • 111120 of 1888
    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.