Customer Care - Titusville, PA

I appreciate how kind and helpful she was.

Kim was able to get answers quickly and get my issue resolved. She was a fantastic resource and very helpful.

Resolved the issue with credit reporting

I have struggled with issues for BSI for years. Most recent the hassle for ME to prove that an extra payment was NOT even posted and after me having to push for corrected and told no late fee would be charged it was. In general, most personnel...

Great thank you

I want answers on how they raised my mortgage over $900.00 a month on a $6000.00 escrow per year. Something illegal is going on

This year has been hard and to get positive feedback from Brandi Tharp was good that there is people who care.

I have made a total payment of $5614.11 as stated in my payoff letter, and nothing has been resolved. I was told that I still owe $1040, which makes no sense. I have called everyday for 2 months and no one can tell me where my money has gone....

I was promised a call back the next day regarding information your receiving a certified letter. I did not receive a call. If you promise a call back, make sure you do it.

Super helpful and very nice