Customer Care - Titusville, PA

was very helpful and very professional. She was not in a hurry and answered all my questions. I will surely use her services again.

She was very knowledgeable and helpful.

She was courteous and answered most of my question. I was hoping that BSI could be more understanding when it comes to customers situations. Life has une changes that we can't contro. I would like more clarity on the process to apply for a...

There is all these programs to help people that don't pay their bills but not for someone who needs "help" getting through one or two months of hardship. Also the $100 late fee is absolutely ridiculou. $30 okay I understan. $100 that is ridiculous...

Customer Care - Titusville has received a review with 5 star rating from Jea

Brandi!! Thats all

I had called and received a different Rep which advised me of so incorrect information after asking to speak with a supervisor the rep hung up! I was beyond frustrated yet Ms. Tharp listen to my needs and had everything completed less than...

Ms. Harrison, despite me being very curt at the beginning of my call, took the time to listen to me and recognized there was something very wrong as to why I was so upset. I explained my situation regarding my tenant who is damaging the property...

Explaining my options and answering questions in a very professional manner

Brandi was very polite and extremely helpful.