Customer Care - Titusville, PA

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I have called multiple times about the same issue. Ms. Harrison was unable to provide any information beyond a most basic update and could not or would not provide an estimate of when I would hear back from BSI, let alone when BSI would resolve...

my questions were talked over. she kept interrupting me. she was unpleasant to talk to.

Well taken care of knowledgeable

Great comm and helpful

Brandy was Great very courteous and Professional she resol my problems

kim was very knowledgeable and answered all my questions for why my payment went up and was able to explain the escrow balance.

it was a pleasant call. She handled it perfectly

I dont think I made the call easy for Tracy but she kept calm cool and collective. She exhibited a great deal of patience and empathy with my situation knowing I was highly upset and emotional and she displayed a level of professionalism you...

Great customer service and very friendly.