Customer Care - Titusville, PA

Kimberly was very patient with us and answered all of our questions. She ensured we understood the resolution prior to disconnecting the phone call.

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pleasnt customer service representative!

Quick and friendly and accurate!!!

You can't do

Nothing to add

Connie was very pleasant and patient. Thank you!

Brandi was so helpful and led me in right direction. i just need to know if loss mitigation package was received.

everything you want in customer service in one call.

I am hoping from here on it will be better. My mortgage was assigned to BSI and the time from the assigment and getting a loan number was way too long. Even though it was stated that no late fees would happen for 60 days it was still stressfull....