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Customer Care - Titusville, PA

Titusville, PA
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5 Star
68%
4 Star
14%
3 Star
6%
2 Star
5%
1 Star
7%
Reviews from Web
  • for
    Sherri Johnson
    SFTP
    T
    TEANA C
    Posted on September 29th, 2023 05:58 PM
    Thank you so much Sherri!! My experience was great due to Sherri’s honesty and knowledge. I spoke to a representative prior to Sherri that gave me false information that could have really messed up some things so I called back due to me feeling...
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  • for
    Rachel Blackburn
    SFTP
    T
    TINA V
    Posted on September 29th, 2023 02:54 PM
    Nothing to say at this time.
  • for
    Sherri Johnson
    SFTP
    L
    LAWRENCE J
    Posted on September 29th, 2023 01:07 PM
    Sherri was very helpful and understood our needs and was willing to help and any way possible. Great job and we thank you
  • for
    Sherri Johnson
    SFTP
    R
    RODNEY W
    Posted on September 29th, 2023 12:06 PM
    Thanks again
  • for
    Sherri Johnson
    SFTP
    P
    PERRY G
    Posted on September 28th, 2023 03:46 PM
    By addressing my issue when I originally sent in my documentation in April, 2023!! This was the worst experience I have ever had with a mortgage company and if the interest rates were the same as I already have I would refi right away.
  • for
    HANNAH FALKENBURG
    SFTP
    C
    CATHY P
    Posted on September 28th, 2023 01:17 PM
    Since, I voluntarily chose to have an escrow account, please refund my overpayment of the second installment of taxes. This company is making interest on my credit when it should have refunded me back in August. It doesn’t take an analysis...
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  • for
    Sherri Johnson
    SFTP
    R
    RONDA R
    Posted on September 27th, 2023 06:07 PM
    She answered all my concerns very professional.
  • for
    Rachel Blackburn
    SFTP
    J
    JENNIFER A
    Posted on September 26th, 2023 10:32 PM
    Knowledgeable, professional and answered all my questions. Great customer service rep.
  • for
    HANNAH FALKENBURG
    SFTP
    M
    MICHAEL E
    Posted on September 26th, 2023 07:54 PM
    It took us over 5 months and 10 letters to get this resolvedYour c s support is just random humans thst can do nothingThen Hannah got me helpI think there’s algarythum you use to jet to the top a caller who’s called over 10 times to the help...
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  • for
    HANNAH FALKENBURG
    SFTP
    L
    LAZARO R
    Posted on September 25th, 2023 12:31 PM
    Muy buena Atencion
  • 1941–1950 of 2125
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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