Customer Care - Titusville, PA

Because the previous representative was not knowledgeable, made me give him my information twice and ended up saying that his system wasn't working.I called again end luckily had Connie answer, she was very knowledgeable and helped processed...

BSI is the worst mortgage company I have ever delelt with and my mortgage has been sold 4 times. Slow request times. 3-5 days? Farmed out divisions like insurance confirmation. Rude andincompeten customer service. I was hung up on after requesting...

She was very patient with

Professiona, quick handling of my questions and concerns

I am new with this company. It will take time for a more favorable response.

Kimberly was great, I had just received some calls from BSI and wanted to inquire as to what I was being contacted about because I missed the calls. Kimberly was able to quickly help me figure it out and everything was resolved!

N/A................

Brandi was knowledgeable and very helpful to resolve my concern and questions

Very friendly and got my problem taken care of

Your survey is making me type a response, so I am. The questions covered everything.