Customer Care - Titusville, PA

In the past I had very negative experiences concerning contact with BSI. Yesterday I spoke with Elizabeth and received 5 star assistance and the likely resolution to my mortgage payoff. My mortgage was acquired by BSI 2 years ago and has been...

Connie had a good feel for my concerns and she had the right answers to my questions.

Hannah was an exception to my past experience with BSI. She was polite, knowledgable and empathic unlike my past experiences with other representatives. I was given wrong info prior from another representative and that experience was not pleasant....

I found my monthly statement

Customer Care - Titusville has received a review with 1 star rating from Bharath K

I was treated with respect and kindness even though I am behind on mortgage payments. It was understood that my payment status does not define me. My questions were answered and concerns addressed without judgement. Past situations with other...

Connie was helpful, knowledgeable, patient, and courteous.

Thank you to the email representative get job! Team Lead Dylon

Customer Care - Titusville has received a review with 5 star rating from Linda O

Customer Care - Titusville has received a review with 5 star rating from Giovanni I