Customer Care - Titusville, PA

Connie knew how to handle my problem, she did the only thing she do about the pay off for my balance amount. I think the way you handle the payoff balance for an account is too complicated to deal with. You should make things alittle easier...

Connie was helpful, patient & she explained to me why my account was showing past due.

Connie was very helpful and very patient and understanding.

Thanks ggfgjfgfuhdjho

friendly employee

LOVED Hannah. The best BSI care rep we have had so far. She took the time to explain my concerns to me a few times because I was nervous. Helped us make a payment plan to get us back on track. We are now not nervous about falling behind on...

Hannah was incredibly professional, kind and helpful.

It was a great experience and Connie had allthe answers i needed.

Hannah was very attentive ,respectful and compassionate. She understood the reason for submitting my request .

Make your telephone prompts get to a representative easier ! It’s extremely frustrating on your site at least for the issue I had !