Customer Care - Titusville, PA

The knowledge, professionalism and Kindness of your representative, Kimberly Harriso, was Great.

I had two questions. Hannah was very pleasant and answered my first question with no issues. However, she apparently didn't understand my second question and insisted on answering a question I didn't ask. To get the answer to my second question,...

The person who I talked to was nice

Your staff needs to stop interrupting callers and talking over them, and saying "Go ahead" as if they're being inconvenienced.

It was good.

Kimberly was very helpful!

It ok make sure you get the right account number and everything for the account because that is very important if not, my payment is not made

The customer service representative was very professional and helpful. Your company however has not been forthcoming with its intentions.

Brandi answered my questions

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