Customer Care - Titusville, PA

Brandi was extremely knowledgeable but most of all pleasant. I am a long time customer of BSI and when both Brandi and I realized I had called the wrong Company (I was calling another company), she quickly noticed my error but was just so pleasant...

BSI lied to and put three lien on my last house stay way from them they are thugs

The staff are knowledgeable and patient. They’re always willing to help.

Mauricio Garcia was very knowledgeable and helpful. I had called BSI customer service multiple times and no one was able to explain my questions I had regarding escrow like he did. Overall great customer service I hope BSI hires more personnel...

HORRIBLE company and customer service. They severely low balled my property taxes. At the advice of my mortgage lender, I called to make an extra payment toward escrow. Instead, they decided to charge me my ENTIRE mortgage payment!!! All they...

Johnathan answered all my questions and concerns. Wonderful experience every time I call BSI, everyone is kind and very knowledgeable in their area of expertise. Cheers!

Customer service is the worst! Wait time is forever long, got none of my questions answered, felt like I was bothering people when I called AND one guy threatened me. So no.

I like the fact you can speak to a live representative quickly without having to navigate through endless automated responses.

Whenever I call with questions or concerns by me being a first time home buyer, the wait is never long and the workers always answer my questions to make me feel better.

Great customer service from Estela.