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Customer Care - Titusville, PA
Titusville, PA
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Brandi Tharp
Excellent customer service
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CONNIE ACKERMAN
Won't know until July mortgage amount.
Reply from CONNIE ACKERMAN
June 3rd, 2024 02:33 PM
Thank you for your feedback, Kenneth. It's great to see that you gave a rating of 4.50 out of 5 stars for the services provided by BSI Financial Services. We understand that you won't fully know the outcome until your July mortgage amount comes...
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KIMBERLY HARRISON
Very good experience and a professional experience
Reply from KIMBERLY HARRISON
June 3rd, 2024 01:04 PM
I am thrilled to hear about your positive experience with BSI Financial Services. Being professional is something we strive to achieve, and it's great to know that contributed to a good experience for you. We appreciate your high rating and...
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CONNIE ACKERMAN
Very nice and compassionate
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Tracy Deets
Completed exactly what I asked + !!
Reply from Tracy Deets
June 2nd, 2024 06:00 PM
I'm thrilled to hear about your positive experience, Michael! It's always my goal to meet and exceed expectations, so I'm happy to know that I was able to achieve that with your primary loan. Thank you for the perfect rating! If you have any...
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Brandi Tharp
Question resolved in short order
Reply from Brandi Tharp
June 2nd, 2024 05:40 PM
I'm thrilled to hear that your question was resolved quickly, Ronald. My aim is always to provide efficient and effective service. Thank you for giving me an impressive rating of 4.93 out of 5 stars! Your feedback greatly contributes to the...
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KIMBERLY HARRISON
This is the worst financial company I’ve ever seen. I’ve been in finance over 30 years. No one returns call. Supervisors don’t return calls and I’ve contacted the Attorney General’s office!
Reply from KIMBERLY HARRISON
June 2nd, 2024 04:17 PM
I'm sorry to hear about your negative experience, T. Your feedback is crucial in helping us improve our services at BSI Financial Services. We always aim to be responsive and supportive of our customers, and I apologize if we've fallen short....
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KIMBERLY HARRISON
1. We were promised an email explaining what you had found. The email went to spam and I was unable to open because gmail says it is dangerous. Why do you send such emails? I was promised an email a 2nd time in a 2nd call I made to follow up...
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Reply from KIMBERLY HARRISON
June 2nd, 2024 04:03 PM
I apologize for the inconvenience you are experiencing, Edward. There seems to be a miscommunication about the email and equity reimbursement check. I understand your concerns and I want to assure you that at BSI Financial Services, we do not...
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CONNIE ACKERMAN
Twice BSI has tried to screw me over. I can’t wait for you to sell my account to a different company and I never have to deal with such a pi** poor company like BSI Financial.
Reply from CONNIE ACKERMAN
June 2nd, 2024 07:21 PM
I'm really sorry to hear about your dissatisfaction, Christopher. It's disappointing to know that your experience with BSI Financial Services hasn't been as expected. The issues you've encountered aren't typical of the quality service we strive...
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CONNIE ACKERMAN
was not able to ask for a one month deferment
Reply from CONNIE ACKERMAN
June 2nd, 2024 02:29 PM
I appreciate your honest feedback, Richard. I'm sorry to hear that you were unable to ask for a one-month deferment. At BSI Financial Services, we're committed to meeting our customers' needs and I understand that flexibility can be crucial...
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1201–1210 of 2125
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)
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- https://www.bsifinancial.com/licensing.html
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