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Customer Care - Titusville, PA
Titusville, PA
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CONNIE ACKERMAN
If i had been advised that i would have still been charged my mortgage payment after giving my mortgage payment early. All of this would have been easily avoided. As i would of not given my mortgage payment early and would have just waited...
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Reply from CONNIE ACKERMAN
June 8th, 2024 06:28 PM
Hello Martin, I'm sorry to hear that your experience with BSI Financial Services didn't meet your expectations. It is definitely our goal to provide clear, accurate, and timely information to our customers. Your feedback regarding the early...
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CONNIE ACKERMAN
I was able to through to a live person relatively quickly and she was able to explain the situation (I understand what happened). She was polite, professional and personable.
Reply from CONNIE ACKERMAN
June 8th, 2024 05:56 PM
Thank you, Theodore, for your kind review. It's very pleasing to know that you were satisfied with the service provided. Your understanding and patience are greatly appreciated. At BSI Financial Services, we strive to provide our customers...
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Brandi Tharp
BRANDI WAS VERY NICE AND PLEASANT
Reply from Brandi Tharp
June 8th, 2024 01:32 PM
I'm so glad to hear that you had a positive experience, Sadie! Your kind words mean a lot to me. I aim to provide the best service to all clients, and I'm thrilled I could assist you with your primary loan purpose at BSI Financial Services....
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Tracy Deets
Tracy was the first person that explained everything and was sincere. She is a rock star, I am still not happy with BSI and would not recommend to anyone but if someone is with BSI I would suggest to talk to Tracy.
Reply from Tracy Deets
June 7th, 2024 11:44 PM
Thank you for your feedback, Corey. I'm glad to hear that I was able to provide you with the necessary information and support you needed. I'm sorry to hear that your overall experience with BSI Financial Services wasn't as satisfactory as...
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Brandi Tharp
My questions were answered successfully
Reply from Brandi Tharp
June 7th, 2024 08:44 PM
I'm thrilled to hear that your questions were successfully answered, Concetta! It's always my goal to be as helpful and informative as possible. I'm here anytime you have further questions or need additional assistance. Thank you for the 5-star...
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Brandi Tharp
Everything went well
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KIMBERLY HARRISON
understanding of what I was requesting and helping me thru it all. Thank You
Reply from KIMBERLY HARRISON
June 6th, 2024 11:16 PM
I'm delighted to hear that you found the process to be helpful and straightforward, Patrick. It's always my goal to make sure that your needs are understood and met. I appreciate your feedback and the excellent rating. It was my pleasure to...
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KIMBERLY HARRISON
Solved my issue
Reply from KIMBERLY HARRISON
June 5th, 2024 02:23 PM
Thanks for the wonderful review, Margo! I'm thrilled that I was able to help solve your issue at BSI Financial Services. Client satisfaction is always my top priority, and it's rewarding to see it reflected in your feedback. Looking forward...
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CONNIE ACKERMAN
Great job thank you
Reply from CONNIE ACKERMAN
June 5th, 2024 12:43 PM
I'm delighted to hear you had a positive experience, Jose! Your feedback means the world to us here at BSI Financial Services. It's great to know that I could assist you effectively with your primary loan purpose. If you ever need anything...
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CONNIE ACKERMAN
Knowledgeable
Reply from CONNIE ACKERMAN
June 4th, 2024 05:55 PM
Thank you so much for your kind review, Rani! I'm glad to know that you found my services at BSI Financial Services knowledgeable. Your feedback is greatly appreciated and it motivates me to keep improving. I'm here if you need any further...
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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