Customer Care - Titusville, PA

Connie was fine but couldn’t help her. BSI is a very unpleasant experience for me overall. Your website and app are not user-friendly. Trying to reach a human is challenging. Each time I make a payment in the app I have to re-enter all my payment...

If the matter could of gotten looked into more and understood what I’m trying to get

My representative was confident and capable and reassuring.

Connie was so kind and understanding, took time to explain payment due date and credit reporting. Thank you Connie for all you do!

Brandi was great. She solved all my issues.

Connie understood my needs and walked me through the process I was inquiring about. She was very professional, polite and personable. I enjoyed speaking with her.

Please make sure your personal listen to our concerns and don’t give attitude.

Just an inquiry. The individual was professional.

Problem was solved in a timely manner. Communication was great!

Thank you so much for your help Kimberly !