C
Customer Care - Dallas, Irving, TX
Irving, TX

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evertying was great
Because I got my problem solved
Even though this is my 8th call about my request, Tamara was the only one that was patient, kind and explained the plan with the check should be proceessed no later than 12/25/24, therefore I am patiently awaiting for the check to be mailed...
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Roseanna quickly answered my questions.
I have bi-weekly removal of my mortgage that was pit on the wrong date which kept overdrawing my account . when I called to ask about it i I was given misinformation stating it was my bank's fault when it was BSI's faul! I thought it was fixed...
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Question's answered
no comment
The representative was not unpleasant, but just continued to tell me the late fee was due to the 13th month of bi-weekly payments. I explained to him that I haven't even been with BSI for a year, and signed up for bi-weekly payments after a...
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Questions regarding escrow were addressed
Marquita was dismissive, wouldn't let me even finish my sentence before cutting me off and wasn't able to provide any reassurance regarding my request and the delay in BSI providing my requested pay-off letter. My real estate agent, escrow...
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6491–6500 of 10616
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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