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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Lorraine Tripp
    SFTP
    A
    ALAN B
    Posted on January 4th, 2025 01:49 PM
    evertying was great
  • for
    Mauricio Garcia
    SFTP
    M
    MILDRED M
    Posted on January 3rd, 2025 08:15 PM
    Because I got my problem solved
  • for
    Tamara Riley
    SFTP
    S
    SANDRA G
    Posted on January 2nd, 2025 02:39 PM
    Even though this is my 8th call about my request, Tamara was the only one that was patient, kind and explained the plan with the check should be proceessed no later than 12/25/24, therefore I am patiently awaiting for the check to be mailed...
    read more
  • for
    ROSEANNA NAVA
    SFTP
    S
    SHAWN S
    Posted on December 31st, 2024 11:45 PM
    Roseanna quickly answered my questions.
  • for
    Desiree Gould
    SFTP
    V
    VANESSA G
    Posted on December 31st, 2024 04:15 PM
    I have bi-weekly removal of my mortgage that was pit on the wrong date which kept overdrawing my account . when I called to ask about it i I was given misinformation stating it was my bank's fault when it was BSI's faul! I thought it was fixed...
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  • for
    Mauricio Garcia
    SFTP
    M
    MONTE M
    Posted on December 31st, 2024 02:48 PM
    Question's answered
  • for
    Tamara Riley
    SFTP
    R
    RICHARD J
    Posted on December 30th, 2024 06:39 PM
    no comment
  • for
    Michael Fry
    SFTP
    K
    KELLI N
    Posted on December 30th, 2024 04:26 PM
    The representative was not unpleasant, but just continued to tell me the late fee was due to the 13th month of bi-weekly payments. I explained to him that I haven't even been with BSI for a year, and signed up for bi-weekly payments after a...
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  • for
    ERICKA ROBINSON
    SFTP
    P
    PRAVEEN A
    Posted on December 29th, 2024 10:17 PM
    Questions regarding escrow were addressed
  • for
    Marquita Bailey
    SFTP
    A
    ADAM M
    Posted on December 29th, 2024 04:42 PM
    Marquita was dismissive, wouldn't let me even finish my sentence before cutting me off and wasn't able to provide any reassurance regarding my request and the delay in BSI providing my requested pay-off letter. My real estate agent, escrow...
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  • 6491–6500 of 10616
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

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    • https://www.bsifinancial.com/licensing.html
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