Customer Care - Dallas, Irving, TX

he resolved my issue in one phone call

Professional, pleasant and quickly resolved

See above I should not be responsible for sending you proof that my taxes are paid when you were the ones who called me to say they weren't paid My township office gets lots of those calls I offered a phone number, but was told that I had to...

The experience was fine, but, my mortgage lender determines where the service of my loan goes. Thank you for being on top of it.

BSI is very hard to get intouch with a person. 5 years of being with them I've only received one maybe two call backs. trying to get documents is like pulling teeth. The automated ststem really put a negative impact on my experience. I tryed...

Marquita did a super job! She even called me back when the call dropped! SUPER!!

Very Courteous And helpful customer service

well and explained well and was totally professional, but was kind enough to educate me as well as do the work

No eating when talking to customers speak clearly

ROSEANNA was very kind and efficient. She helped me understand our yearly analysis.