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Customer Care - Dallas, Irving, TX
Irving, TX

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Issue resolved in one call
Estela was informative and guided me to the correct forms. she was knowledgeable and kind.
She was helpful
Good customer service. Very quick. Thank you
Reply from Michael Metts
April 15th, 2025 06:10 PM
I'm delighted to hear that you found the customer service quick and satisfactory. It was a pleasure assisting you with your primary loan needs. Thank you for your positive feedback.
Dylan was knowledgeable and helpful in figuring out the discrepancy. The issue was resolved!
Information was delivered fast and professionally! Thank you
I did! BSI the best
Tamara was very professional, but could not provide an answer to my question in a way I understood. An advisor was not available and was told I would receive a call back in 5 days.
Still waiting for pay-off amount
Matt was Great
Reply from Michael Metts
April 15th, 2025 06:10 PM
Thank you, Omar, for your positive feedback. I'm glad to hear that Michael was able to provide great service during your loan process. If you have any further questions or need assistance, feel free to reach out.
5531–5540 of 10633
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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