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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • M
    MARY D
    Posted on April 16th, 2025 12:22 PM
    Issue resolved in one call
  • for
    ESTELA BARRIOS
    SFTP
    E
    ELIZABETH P
    Posted on April 16th, 2025 02:57 AM
    Estela was informative and guided me to the correct forms. she was knowledgeable and kind.
  • for
    Elizabeth T
    SFTP
    R
    RAYMOND M
    Posted on April 15th, 2025 11:33 PM
    She was helpful
  • for
    Michael Metts
    SFTP
    M
    MICHELLE B
    Posted on April 15th, 2025 03:37 PM
    Good customer service. Very quick. Thank you
    Reply from Michael Metts
    April 15th, 2025 06:10 PM
    I'm delighted to hear that you found the customer service quick and satisfactory. It was a pleasure assisting you with your primary loan needs. Thank you for your positive feedback.
  • for
    Dylan Wyatt
    SFTP
    N
    NICOLE B
    Posted on April 15th, 2025 02:51 PM
    Dylan was knowledgeable and helpful in figuring out the discrepancy. The issue was resolved!
  • for
    ESTELA BARRIOS
    SFTP
    C
    CYNTHIA Y
    Posted on April 14th, 2025 11:37 PM
    Information was delivered fast and professionally! Thank you
  • for
    Lorraine Tripp
    SFTP
    S
    SANDRA B
    Posted on April 14th, 2025 08:48 PM
    I did! BSI the best
  • for
    Tamara Riley
    SFTP
    R
    RANDI C
    Posted on April 14th, 2025 01:49 PM
    Tamara was very professional, but could not provide an answer to my question in a way I understood. An advisor was not available and was told I would receive a call back in 5 days.
  • for
    Bennie Graham
    SFTP
    R
    ROY P
    Posted on April 14th, 2025 12:32 PM
    Still waiting for pay-off amount
  • for
    Michael Metts
    SFTP
    O
    OMAR R
    Posted on April 14th, 2025 12:24 PM
    Matt was Great
    Reply from Michael Metts
    April 15th, 2025 06:10 PM
    Thank you, Omar, for your positive feedback. I'm glad to hear that Michael was able to provide great service during your loan process. If you have any further questions or need assistance, feel free to reach out.
  • 5531–5540 of 10633
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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