Customer Care - Dallas, Irving, TX

Very helpful and kind .

Yoranne was efficient and responsive to my needs.

Knowledgeable and helpful answering my questions

Thank you for your help

I’ve been trying to get clear answers regarding my escrow account and have yet to receive a satisfactory explanation or resolution. I’ve called multiple times and left several voicemails, but no one has returned my calls. The lack of follow-through...

Hire someone who can help, I asked to speak with a supervisor, and nothing???

Not applicable

Estelle Barrios was Great! She was very Helpful and pleasant to talk to!

She was very knowledgeable and very helpful! She expedited my request,

Desiree was a pleasure to talk to. She asked if I wanted refinancing information and when I said not at this time, there was no pressure and said if and when I was ready to call any time. I appreciated the no pressure approach.