Customer Care - Dallas, Irving, TX

It is incredibly difficult to get in touch with a customer service rep. The settle group that is trying to get pay off amount of my house was unable to get a response, and it took me multiple phone calls and incredibly long time on hold to...

Fire Lorraine , she's a rude witch. Notify folks about foreclosure and not cost them cashing in retirement because you dropped the ball

I was told that I would receive a call back but as of today no one has bothered to call. I am now being charged a late charge after I had to call BSI and let them know that my bank shows they sent out a check for the monthly payment. You used...

Most proffesional and the first one to actually listen while explain my situation

needs were met

Don't be in a hurry to get rid of the caller.

Tamara answered all my questions

Handled everything i needed professionally

My question was fully answered.

Answered my questions.