Customer Care - Dallas, Irving, TX

The representative I spoke with was very nice, however I was not happy that my issue was not resolved. I received emails stating that weekly payments can be made and have been making them for months now and was told I unable to make them on...

Question answered quickl.

Desiree was very helpful setting uo my payment option.

Kevin was very professional and made me feel at ease.

No hassles

Over all good on everything

She helped me pay my bill she was plesanf and

Answered my question

The "representative" who took my call when I Was inquiring about my missing escrow money due to loan transfer to your bank was a jerk. He was uninterested in helping me, was very uncaring and he did NOT even try to offer a recommendation or...

it was basic info so am happy