Customer Care - Dallas, Irving, TX

My account hasnt reflected the postponed payments.

Quick and easy. All settled. Very professional.

GREAT JOB!

None of the menu options fit the reason for my call. It took SEVERAL minutes and different menus to get to a real person who could actually help me. Very frustrating first time experience!!

She was very helpful!

Brandin was very caring and professional.

I am very dissatisfied with the transfer of my account from Premier Bank to Westbanco and then to BSI. I decided to pay off my mortgage. Ericka was very professional and helpful in getting me the documents that I need to pay it off.

Elizabeth helped me with my escrow question and was very clear and knowledgeable. Was able to solve my question quickly

My questioned was answered, not the answer I liked, but it was answered. Yoranne was good to deal with, seemed professional

Kevin Smith was the ultimate and ideal customer service representative.