Customer Care - Dallas, Irving, TX

Rep met all expectations as answered on all previous questions.

She was very helpful leading me through the process. Please have her email me once she has received both of my emails so that I know they went through.

She was nice and took the time to answer all my questions. She was able to set my auto draft since my loan was now with BSi. Great service!! THANKS!

Knowledgeable and quick

Questions were able to be answered

Jan was very professional She listened then and answered all my questions.

Friendly and caring customer experience equals customer satisfaction!

Mauricio was very helpful with knowledge and clear instruction. Our loan transferred to BSI and we had not received a welcome packet. Mauricio was able to send to us the packet through email. From the letter in the email , we discovered the...

Very knowledgable and helpful

When WesBanco bought my bank I did not know I'd have to go through all this annoying inconvenience and cold lack of caring about setting up automatic withdrawal again. I do not like that my mortgage was sold. I do not like that when I call...