Customer Care - Dallas, Irving, TX

Cool , talking with Bernie was refreshing. When people return my calls I'm good with it.

She helped answer my questions

Knowledgeable, courteous, and assited with payment. Answered by questions in full.

Dylan has been great and accomodating, doing his best to help resolve the issue. Its all the other people in between that I have spoke to that has made the overall experience less then desirable. The issue has not been resolved yet. I have...

Michael explained everything

Quick resolution to my webpage question resulted in ability to make timely mortgage payment

He helped me a lot to understand the system. He answered all my questions thoroughly and was a very kind and intelligent person.

Fixed my problem

Dylan has been awesome to work with! I really appreciate his knowledge and timely support with my issue.

Micheal resolved my issue and reassured me BSI is not into charging fees.