Customer Care - Dallas, Irving, TX

Excellent customer service

Resolve the issue help us with a repay plan

I spent 20 minutes on the phone talking in circles. I was told the communication I was received about the escrow payment nor going through was an error and it should resolve itself. The escrow payment never went through.

Just fantastic!

Representative was very kind and understanding, and resolved my issue quickly!

Thank you!

Very helpful and friendly

All my concern and request were taken care of in avery professional manner .thank you Bennie you really guided me well.

Had I not complained I likely would have not received a payoff in time so I could close on a real estate deal. The process was completely horid and very unnecessarily convoluted. Why it takes WEEKS to get a payoff is beyond me. In fact, my...

Harriet was professional knowledgeable