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Customer Care - Dallas, Irving, TX
Irving, TX
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BOCKMAN ANNETTE
Nice customer service
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ROSEANNA NAVA
ROSEANNA NAVA Also gave me valuable advice regarding late fees.
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Elizabeth T
gREAT REP.
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ERICKA ROBINSON
Ericka was polite, respectful, and felt like she actually wanted to help me. She was the first and only person that i have talked to at BSI financial that was not aggrivating to talk to. She stayed on the line the entire time even though another...
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Harriett Mitchell
She was able to answer my question quickly and resolve my issue
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Elizabeth T
No thanks
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ERICKA ROBINSON
Hoping with the communication, form filled out and signed that the PMI will be removed I was told in January to do this and I did but it was not removed , I was given wrong information back then so hoping this time it worked!
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Easy to make payments
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Michael Metts
I called several times to clarify some concerns, however, the response was not helpful. Michael was the only person who was able to help and He went above and beyond to ensure I was satisfied. His empathy helped me felt heard and valued as...
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Reply from Michael Metts
October 30th, 2025 07:20 PM
I appreciate you sharing your experience, Dora. I'm glad I could assist you and that my efforts made a positive impact on resolving your concerns. Your satisfaction is important, and it's my goal to always provide the help and attention our...
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ROSEANNA NAVA
Porque la atencion fue muy buena y
me resolvieron mis dudas.
2841–2850 of 10551
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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