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Customer Care - Dallas, Irving, TX
Irving, TX
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for
ERICKA ROBINSON
Pleasant and helpful
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ESTELA BARRIOS
I've never had a issue calling in to make my payment. They repeat the amount i say im going to pay. She rambled an amount that was different than what I expected and when I questioned her she got annoyed at me. I could tell in her voice. So...
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ROSEANNA NAVA
Every question I had was answered, politely.
The phone calls was quick to the point and resolved fast.
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Mauricio Garcia
Solved my issue
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BOCKMAN ANNETTE
Experience, courtesy and great Rep
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Elizabeth T
At the end of the day, I got my issue resolved
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Michael Metts
Michael was knowledgeable kind and helpful.
Reply from Michael Metts
October 30th, 2025 07:20 PM
It's great to hear that you found my approach knowledgeable, kind, and helpful, Karen. Your feedback is valuable to me, and I'm happy I could assist you effectively. If you have more questions or need further assistance, feel free to reach...
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ESTELA BARRIOS
easy and straightforward
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BOCKMAN ANNETTE
Annette is an asset to your compsny. She completely satisfied my concerns, inasmuch as your "chat assistant feature did not.
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Elizabeth T
questions were answered and did not have to be put on multiple holds
2861–2870 of 10551
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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