Customer Care - Dallas, Irving, TX

Short quick and to the point

great and understood my dilema

I had a question about a forbearance and Elizabeth promptly sent the relevant documentation which answered many of my questions.

I have made 15 years of payment on time . Now that I am paid in full, I Am beimg told that my last payment is not acceptable because it was not a certified check. That was the first time I was told that the check needed to be certified. You...

Helpful customer service

No the experience with Kevin amazing its the issue to resolve is whats bothering me the most.

Tamara was super helpful and guided me in the right direction .

My request was processed efficiently.

Good customer service thanks

Good 👍 I was satisfied