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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    BOCKMAN ANNETTE
    SFTP
    R
    RONALD R
    Posted on October 19th, 2025 06:53 PM
    No TAhank you.
  • for
    Brandon Hailey
    SFTP
    S
    SANDRA V
    Posted on October 19th, 2025 05:28 AM
    Gggggggggg
  • for
    Desiree Gould
    SFTP
    P
    PETER T
    Posted on October 19th, 2025 05:06 AM
    people are great. your company is terrible, had horrible results. lost checks by your company, claims of late arriving check, no ach available for my bill pay. worst experience in 40 years with all my properties. hope these mortgages get serviced...
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  • for
    Mauricio Garcia
    SFTP
    L
    LAWRENCE B
    Posted on October 17th, 2025 04:52 PM
    Questions were answered thank you.
  • for
    Brandon Hailey
    SFTP
    D
    DALE F
    Posted on October 17th, 2025 01:53 PM
    Please recognize Brandon Hailey for his outstanding Customer Care, quick thinking, positive, helpful, professional attitude, politeness and kindness. It was a quick resolution. He made it easy to adjust to semi-monthy payments on a permanent...
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  • for
    Tamara Riley
    SFTP
    I
    ISSAM Q
    Posted on October 17th, 2025 01:06 PM
    On time I asked why BSI withdraw the mortgage amount from my bank before the first of the month if there is a weekend comes on the the end of the month! They replies because of the weekend falls at the end of the month. sometime they withdraw...
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  • for
    Kevin Smith
    SFTP
    M
    MIGUEL M
    Posted on October 17th, 2025 12:09 AM
    Very prompt and very professional.
  • for
    ERICKA ROBINSON
    SFTP
    J
    JUSTIN H
    Posted on October 16th, 2025 10:31 PM
    I don't know
  • for
    BOCKMAN ANNETTE
    SFTP
    L
    LEANNE F
    Posted on October 16th, 2025 07:01 PM
    The issue was not to do with Annette. I am annoyed that my bill pay used to be a transfer and has gone back to the paper check method which sometimes is a very slow process and takes days to get credited to my account even though I arrange...
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  • for
    BOCKMAN ANNETTE
    SFTP
    P
    PAMELA W
    Posted on October 16th, 2025 05:15 PM
    Annette explained the process and was very
  • 2821–2830 of 10551
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

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    Licenses
    • https://www.bsifinancial.com/licensing.html
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