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Customer Care - Dallas, Irving, TX
Irving, TX
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Reviews from Web
for
Haven Epps
Haven answered my questions easily and resolved the issue
for
Bryan Brooks
Answered all my questions
for
Kevin Smith
It took a while to get
my payoff. I'm still not sure if you received my
for
Harriett Mitchell
Your online system does not accurately reflect payment information and/or current payment processing. Initially, I was told my EFT to reverse over payment was initiated 11/14 and should be done NLT 11/19. When that didn't happen I called again...
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for
ESTELA BARRIOS
Estella is very profe and awesome personality!
for
Haven Epps
Quick, friendly servuce
for
Kevin Smith
It was ok ..
for
Michael Metts
Michael was knowledgeable, friendly, and addressed the questions
Reply from Michael Metts
January 22nd, 2026 05:06 PM
I appreciate your feedback, William. It's great to hear that you found the service knowledgeable and friendly. If you have any more questions or need further assistance, feel free to reach out.
for
Michael Metts
No way to improve, he was very helpful and answered all questions adequately
Reply from Michael Metts
January 22nd, 2026 05:07 PM
Raymond, I'm glad to hear that you found my assistance helpful and that your questions were answered to your satisfaction. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
for
Kevin Smith
The last representative took care of my needs I had to stop auto pay because of the government shut down I fell off with payments I ended up getting two late payments not sure if that was removed but Kevin assisted me to choose the correct...
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2571–2580 of 10546
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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