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Customer Care - Dallas, Irving, TX
Irving, TX
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ESTELA BARRIOS
We received notice the day before closing on our house that the payoff amount didn't match. I tried contacting the company for specific information. I was told no numbers could be given over the phone even though I verified my identity as the...
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Michael Metts
Michael was patient and thorough in his assessment of the situation. He listened to my conundrum and proposed options that would fix my issues. The overall experience was great.
Reply from Michael Metts
January 22nd, 2026 05:07 PM
I'm glad to hear that you had a positive experience, Jay. It's important to me that I understand each situation fully and offer helpful solutions. If you need any further assistance, please don't hesitate to reach out.
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Lorraine Tripp
Loraine was polite and knowledgeable.
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Mauricio Garcia
Mauricio understood my concern and wrote the necessary notes to explain my situatio.
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Kevin Smith
Thank you for all the help!
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Kevin Smith
Escrow inquiry resolved fast and efficiently.
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ESTELA BARRIOS
Fast response and easy to understand and explain.
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Dylan Wyatt
Dylan was fine except for the fact that he couldn't give me any information (which is BSI's fault not is) and but for the fact that he told me I would have an update with 24 hours, which didn't happen.
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Tamara Riley
Tamara, was professional and resolved my issue quickly with kindness and expertise. Thank you Tamara you made my day so much better. I appreciate you,
PHJ
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Tamara Riley
Because of professional way that my questions were answered and kindness understanding of my senoir status
2581–2590 of 10546
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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