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Customer Care - Dallas, Irving, TX
Irving, TX

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Profesional and clarifying the reason for my call.
You all have been great to me
The issue has been on going and never resonded to efficiently or answered correctly. According Kim who I spoke to prior to Brandon her research based off of last year's escrow analyst Dec. 16 was shortage of $342.85 which I paid off in February....
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Everything was explained to me perfectly
She was very understanding, pleasant to talk to and very courteous. I appreciate her help with setting a promise to pay on the date I selected.
She was very pleasant and answered my questions nicely.
Solved my request.
😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎
She was very profecionsl on every aspecy from the beginning of our conversation to the very end
The service were excellent and very professional Thank You
Reply from Michael Metts
January 22nd, 2026 04:57 PM
I'm glad to hear that you found the service excellent and professional, Richard. It was a pleasure assisting you with your needs. Thank you for your feedback, and don't hesitate to reach out if you need further assistance.
2371–2380 of 10541
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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