Customer Care - Dallas, Irving, TX

She was able to help me through the process of putting money down on my principal

Answered my question

Professional

better phone system I was cut off twice

She speaks like she wants to help. That's very important these days.

Communication was excellent and gave me great confidence Mauricio new exactly what I was looking into and quickly took care of documenting my insurance company change. Then connected me with another epresenative that explianed why I have not...

Very professional

Me atendió con educación, amabilidad y proporcionó una posible solucion a mi problema. Gracias

Because the representative answered all my questions with an easy understanding

I wanted to clarify the negative survey is not a reflection of Brandon. unfortunately his name is on the survey. The negative survey is for BSI. Unfortunately my loan was switched to BSi What an incompetent company to deal with. After 4 phone...