

Ruoff Mortgage - Columbia City, IN
Columbia City, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thea was great!
Reply from Thea Druley, Ruoff Mortgage
October 23rd, 2025 06:25 PM
It's wonderful to hear such positive feedback from you, Veronica. . Thank you for the recommendation, and if there's anything more I can help with in the future, please feel free to get in touch.
Just all of the help I received durning the process & Brian really being considerate about everything & making sure I understood everything! Wouldn't have made it without him!!
Reply from Bryan Graham
October 3rd, 2025 03:09 PM
I truly appreciate your kind review, Ashlie. It's rewarding to know that the help I provided made a difference for you during the mortgage process. I am committed to ensuring my clients feel supported and informed every step of the way. If...
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Bryan and his assistant Justina ensured everything ran smoothly. I never once had to worry about any issues with closing. You can also tell Bryan is incredibly knowledgeable about what he does. He was able to answer every single question Mario...
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Reply from Bryan Graham, Ruoff Mortgage
October 7th, 2025 04:12 PM
I'm grateful for your detailed review, Tesslyn. It's reassuring to hear that you felt supported and confident throughout the process. Ensuring a smooth closing and answering any questions thoroughly are priorities in my work. I'm pleased that...
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Personal and kind service.
Reply from Laura Ritchie, Ruoff Mortgage
September 25th, 2025 10:04 PM
Thank you for acknowledging the personal and kind service, Carissa. I'm glad I could provide you with a positive experience at Ruoff Mortgage. If you ever need any assistance in the future, feel free to reach out.
Communication was spot on! Everything went so smooth and quick !
Reply from Thea Druley, Ruoff Mortgage
September 22nd, 2025 03:16 PM
I'm grateful for your feedback, Sheridan. It's encouraging to know that you found the communication effective and the process smooth and quick. Ensuring a seamless experience is important to me, so it's great to see that reflected in your experience....
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Bryan Graham, Ruoff Mortgage has received a review with 5 star rating from Kevin D
Reply from Owner
October 7th, 2025 04:12 PM
I appreciate the high rating, Kevin. Thank you for choosing Ruoff Mortgage. If you need further assistance or have any questions, feel free to reach out.
Friendly people
Reply from Bryan Graham, Ruoff Mortgage
September 12th, 2025 06:08 PM
It's nice to hear your feedback, Kevin. I'm pleased you found everyone at Ruoff Mortgage to be friendly. My goal is to ensure a welcoming and supportive experience for all our clients. If you have any questions or require further assistance,...
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Laura made this entire experience seamless and enjoyable. She was communicative, knowledgeable, and a joy to work with honestly.
Reply from Laura Ritchie, Ruoff Mortgage
September 11th, 2025 08:38 PM
I'm really glad to hear that you found the experience seamless and enjoyable. It was my goal to communicate clearly and share my knowledge throughout the process. Your feedback is much appreciated, Tori. Thank you for choosing Ruoff Mortgage!...
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Laura was very friendly, available, knowledgeable, made the experience very easy to understand.
Reply from Laura Ritchie
September 11th, 2025 08:40 PM
Having the opportunity to make your experience easy to understand and provide friendly, informed support was important to me. Thank you for sharing your positive feedback, Troy!
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Reagan G
Reply from Owner
October 23rd, 2025 06:25 PM
I appreciate the positive rating, Reagan. Thank you for your support!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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