Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thea was clear and concise with her communication. She made promises and followed through on them.
Reply from Thea Druley, Ruoff Mortgage
October 23rd, 2025 06:25 PM
Thank you, Reagan, for your feedback. It's reassuring to hear that you appreciated the clarity and precision in my communication. Keeping promises is a key part of ensuring trust and satisfaction, and I'm glad it resonated with you. If there's...
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Everything was handled quickly, and professionally.
Reply from Bryan Graham, Ruoff Mortgage
August 26th, 2025 05:43 PM
Thank you for the feedback, John. I'm pleased to know that you found the process both quick and professional. It's my priority to make sure everything runs smoothly for my clients at Ruoff Mortgage. If there's anything more I can do for you...
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Laura is the best! Thank you!
Reply from Laura Ritchie, Ruoff Mortgage
August 25th, 2025 04:17 PM
Thanks David!!
The consistent updates on everything and willingness to explain things I didn't understand
Reply from Laura Ritchie, Ruoff Mortgage
August 22nd, 2025 06:52 PM
I'm glad to hear that the consistent updates and explanations were helpful for you. Ensuring clarity throughout the process is important to me, and I'm happy that it made a difference in your experience. Thank you, Ethan, for trusting me with...
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Thea was very professinal and very efficient . She guided me through the unknown and I'm very grateful for her services.
Thank you
Reply from Thea Druley, Ruoff Mortgage
August 18th, 2025 04:16 PM
Thank you, Dennis, for your thoughtful review. I'm glad to hear that my guidance through the process was helpful to you. Ensuring that you're comfortable and informed every step of the way is important to me. If there's anything further I can...
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Went through Bryan with a friend of mine. To get a house. Will say he was very knowledgeable and helped out a lot during the entire process. I am very thankful he was there to help us along the way. As we had no idea what we were doing.
Reply from Owner
August 13th, 2025 02:52 PM
Thank you, Gahmi, for the fantastic review. I'm pleased to hear that you had a positive experience with my services at Ruoff Mortgage. My goal is to make the process straightforward and ensure you're well taken care of. Should you have any...
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Bryan definitely helped me understand better the entire process of obtaining the loan in order to get a house. And I am very thankful for his knowledge.
Reply from Bryan Graham
August 13th, 2025 02:53 PM
I'm so pleased to hear that my knowledge was helpful to you, Eric. Making sure you clearly understand the loan process is a key part of what I aim to provide. It's important to me that you feel confident every step of the way toward getting...
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These people don’t play. We had Thea and she was just phenomenal. The transparency and attention to detail is what I loved the most. Awesome service!
Reply from Owner
August 18th, 2025 04:18 PM
Thank you, David, for sharing your experience. I'm delighted to hear that you appreciated my transparency and attention to detail. It's wonderful to know that the service met your expectations. I work hard and giving people the experience I...
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These people don’t play. We had Thea and she was just phenomenal. The transparency and attention to detail is what I loved the most. Awesome service!
Reply from Owner
August 18th, 2025 04:18 PM
Thank you, David, for sharing your experience. I'm delighted to hear that you appreciated my transparency and attention to detail. It's wonderful to know that the service met your expectations. I work hard and giving people the experience I...
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I simply loved the attention to detail and the transparency. The transparency and the quickness to messages/emails is what made this such a nice process.
Reply from Thea Druley, Ruoff Mortgage
August 18th, 2025 04:17 PM
Thanks, David, for your wonderful feedback. I'm really glad to hear that the attention to detail and transparency made a positive impact on your experience. Being quick and clear in communication is something I strive for, so it's gratifying...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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