Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thea was amazing to work with and made our whole process super smooth!
Reply from Owner
November 13th, 2025 02:36 PM
I appreciate your feedback, Sierra. It's great to know that you found the process smooth and enjoyable. Working with you was a pleasure, and I'm glad I could assist in making everything go smoothly. If you need any help in the future, feel...
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Thea was amazing to work with and made our whole process super smooth!
Reply from Thea Druley, Ruoff Mortgage
November 13th, 2025 02:40 PM
I'm pleased to hear that you found working with me to be a positive experience, Sierra. It means a lot to know I could help make your process smooth as possible. I am very thankful we were able to help you and your family get into a far better...
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Thea was always completely on it when it came to edicsting me on the homebuying and loan process. Never did I feel lost or confused by what was going on with her by my side
Reply from Owner
November 13th, 2025 02:44 PM
I'm pleased to know, Gus, that my guidance helped you feel informed and confident throughout the homebuying and loan process. Ensuring clarity at every step is important to Noah (realtor) and myself. We want all our Clients to feel they know...
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Thea was always completely on it when it came to edicsting me on the homebuying and loan process. Never did I feel lost or confused by what was going on with her by my dise
Reply from Thea Druley
November 4th, 2025 08:50 PM
Thank you, Augustus, for your kind words. I'm glad to hear that my efforts to keep you informed throughout the homebuying and loan process were helpful. It's important to me that you felt confident and clear about each step. If there's ever...
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Worked with Brian he was very responsive. If he didn’t answer the phone, he called me or texted me as soon as he possibly could went above and beyond, always looked out for mine and my wife’s best interest when it came to looking for a house...
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Reply from Owner
October 28th, 2025 03:52 PM
It's wonderful to hear your experience was so positive, Brenden. I appreciate you noting my responsiveness and efforts to keep things transparent throughout your home search. Prioritizing the best interests of you and your wife is something...
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Fast responses. never gave me the runaround, always kept it straightforward and was always looking out for your best interest! Will definitely be returning to buy another house in the future
Reply from Bryan Graham, Ruoff Mortgage
October 22nd, 2025 03:16 PM
It's wonderful to hear about your positive experience, Brenden. I always strive to offer clear and direct communication while prioritizing my clients' best interests. I'm delighted that you felt supported throughout the process. When you're...
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Great experience. Would definitely recommend.
Reply from Owner
October 22nd, 2025 03:16 PM
I'm glad to hear that your experience was positive, Tanis. Recommendations are the highest compliment, and I'm grateful for your confidence in my services. If you ever need assistance in the future or have any questions, feel free to reach...
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Bryan was very professional, honest, and a pleasure to work with. He made everything very simple for us to understand. We are very grateful for him and his team and would definitely recommend them.
Reply from Bryan Graham, Ruoff Mortgage
October 17th, 2025 04:05 PM
I'm glad to hear that you had a positive experience, Tanis. It means a lot to know that you found my approach professional and straightforward. Making the mortgage process clear and accessible is always my priority, and I'm pleased it resonated...
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Got me pre-approved in an hour! Emailed the letter immediately! Kept me updated as needed! I knew exactly what was going on and what was next! I've used her before and I'll definitely use her again!
Reply from Owner
November 12th, 2025 04:06 PM
I appreciate your feedback, Jesse. I'm glad I could help with your pre-approval process and keep you informed every step of the way. It's great to know that my efforts made a positive impact on your experience. If you have any more needs or...
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Generally we're good about communicating and checking in to see if I had questions.
Reply from Bryan Graham, Ruoff Mortgage
October 8th, 2025 03:30 PM
Thanks for sharing your thoughts, Alyssa. I'm glad to hear that our communication and regular check-ins met your expectations. It's important to me that you feel well-informed throughout the process. If you have any more questions or need further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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