Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Laura is a gem to work with. She made the process super smooth. I appreciate her!
Reply from Laura Ritchie, Ruoff Mortgage
November 12th, 2025 04:00 PM
I'm pleased to hear that you had a smooth experience working with me, Diane. You are a gem, as well!!
Laura Ritchie, Ruoff Mortgage has received a review with 5 star rating from Alex S
Reply from Owner
November 12th, 2025 04:00 PM
I appreciate your rating, Alex. Thank you for choosing Ruoff Mortgage.
We have used Ruoff a couple times now. Both times have been amazing when it comes to it being quick and to the point. Any questions are answered and everything is handled in a timely manner. Laura is also what makes this all great too so don't...
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Reply from Laura Ritchie, Ruoff Mortgage
November 12th, 2025 04:01 PM
Your continued trust in Ruoff Mortgage means a lot, Alex. I'm glad to hear that both experiences have been smooth and efficient for you. Addressing your questions and handling everything promptly is always my goal. If there's anything else...
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Process went well.
Reply from Bryan Graham, Ruoff Mortgage
November 4th, 2025 10:29 PM
I'm pleased to hear that the process went well for you, Steven. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing Ruoff Mortgage.
Laura was phenomenal to work with! She helped us overcome all the obstacles to buy a house
Reply from Owner
November 12th, 2025 04:03 PM
I'm pleased to hear that you had a positive experience, Matthew. Overcoming challenges during the home buying process is something I strive to make as smooth as possible, and it's great to know I could help along the way. If you ever have more...
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Laure was fantastic to work with. We encountered a nubmer of hurdles and every time, she was quick to reach out and give solutions to overcome the obstacles. We truly felt that she had our best interest in mind through the whole process
Reply from Laura Ritchie, Ruoff Mortgage
November 12th, 2025 04:05 PM
I'm glad to hear that I could provide the support you needed, Matthew. Navigating hurdles during the process can be challenging, and I'm pleased that we could find solutions together. Your trust and confidence are important to me, and I'm here...
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Thea was clear with instructions and walked us through the process.
Reply from Thea Druley, Ruoff Mortgage
November 13th, 2025 02:33 PM
I'm pleased to hear that you found my guidance helpful, Cody. Assisting you through the process and providing clear instructions is always a priority for me. If you have any more questions or need further assistance, feel free to reach out...
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Outstanding customer service
Reply from Bryan Graham, Ruoff Mortgage
November 3rd, 2025 06:56 PM
I appreciate your feedback, Thomas. It's gratifying to know that you valued the customer service during your experience with Ruoff Mortgage. If there's anything else you need or additional questions you have, feel free to reach out to me directly....
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Communication & availability
Reply from Thea Druley, Ruoff Mortgage
November 13th, 2025 02:35 PM
The experience can be very overwhelming while selling and buying a home at the exact same time, closing 24 hours apart in two different towns. You are your hubby were champs and took the challenge head on. Thank you, Diana, for highlighting...
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I was well pleased with the short time frame from application of refinancing to closing.
Reply from Bryan Graham, Ruoff Mortgage
October 28th, 2025 03:52 PM
It's good to hear that you were satisfied with the quick turnaround from application to closing, James. Streamlining the refinancing process is a priority for me, so I'm glad it worked well for you. If there are any more questions or if you...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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