Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Karen is always awesome to work with!
Reply from Karen Sims
November 30th, 2024 01:45 PM
I'm so pleased to hear that you had a positive experience, Chase! It's always a pleasure to work with you as well. Your feedback means a lot to us here at Highlands Residential Mortgage, Ltd. Looking forward to assisting you again in the future....
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Jessica worked really hard to get my loan done. There were challanges and she made the process easy! Would highly recommend
Reply from Jessica Upshaw
November 25th, 2024 07:25 PM
I'm glad to hear that you had a positive experience, Glen! It was a pleasure helping you navigate through the challenges to secure your loan. Thank you for taking the time to leave such a gracious review and for the full 5 stars. I look forward...
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Tremendous communication and quick response time, super helpful
Reply from Jessica Upshaw
November 25th, 2024 02:32 PM
I'm glad to hear that you found our communication and response time to be efficient, Samuel! Your positive feedback is greatly appreciated. It was a pleasure assisting you with your mortgage needs at Highlands Residential Mortgage, Ltd. and...
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Karen was always just a phone call away if I had any questions . This was my first home buy and she made it feel easy and exciting handling all the dirty work while I was able to focus on the exciting fun part of hkme buying.
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Reply from Karen Sims
November 20th, 2024 12:42 PM
Hi Haley, I'm thrilled to hear you had such a positive experience with me at Highlands Residential Mortgage, Ltd. I'm glad I could help make your first home buying process easy and exciting. It was a joy to handle all the hard work for you,...
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The is the best and always available
Reply from Michelle Tennyson
November 18th, 2024 02:02 PM
Thank you so much Mike for the glowing review and the maximum rating. It's great to hear that you found my services beneficial. At Highlands Residential Mortgage, Ltd., we strive to be there for our clients at all times. Your feedback means...
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The comunication
Reply from Michelle Tennyson
November 17th, 2024 01:14 AM
Thank you, Fernando, for your five-star review. I'm thrilled that you found the communication process at Highlands Residential Mortgage, Ltd. to your satisfaction. Your feedback is greatly appreciated, and I'm here to assist with any future...
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straight forward communication and easy to worknwith work with technology
Reply from Jessica Upshaw
November 16th, 2024 07:11 PM
Thank you so much, Kayla, for your kind words and the 5-star rating. I'm thrilled to hear that you found our communication straightforward and our technology easy to work with. At Highlands Residential Mortgage, Ltd., we strive to make the...
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Kept me informed and the process moving forward. Very pleasant to work with.
Reply from Jessica Upshaw
November 16th, 2024 05:13 PM
I'm truly appreciative of your positive feedback, Peggy. It was a pleasure working with you as well, and I'm glad to hear that you felt informed and satisfied throughout the process. At Highlands Residential Mortgage, Ltd., we strive to provide...
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Jessica is very knowledgeable and easy to work with.
Reply from Jessica Upshaw
November 16th, 2024 11:12 AM
I'm thrilled to hear that you had a positive experience working with me, John! Your kind words and the 5-star rating mean a lot. At Highlands Residential Mortgage, Ltd., we strive to provide the best service to our customers and your feedback...
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I had many questions throughout this process, and Karen quickly answered them. She not only answered my questions but explained the process and reasoning.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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