Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Ruoff Mortgage - Ann Arbor
My time with Ruoff was great. Originator was wonderful! This review is not a reflection on her, but the company itself.Then they sold me to Valon and communication between the 2 companies has been awful. I've served as the messenger between...
read more
for
Teri Marshall, Ruoff Mortgage
Great communication and fast response to any inquiries
Reply from Teri Marshall
December 20th, 2024 10:23 PM
Thank you so much for you kind review! It was a true joy working with you to buy your first home! Please feel free to contact me with any questions you may have!
Communication with Alan, and the ease of use of Loan Butler
Reply from Alan Robbins, Ruoff Mortgage
December 23rd, 2024 01:53 PM
I greatly appreciate your feedback, Stephen. It's fantastic to hear that your communication with me and your experience using Loan Butler were positive. Your satisfaction is our top priority at Ruoff Mortgage. If you require any further assistance,...
read more
for
Teri Marshall, Ruoff Mortgage
Teri went about above and beyond to help make this process go through
for
Teri Marshall, Ruoff Mortgage
Communication and timeliness
Alan really is great to work with, we appreciate his consistency and timely communcations. Thank you!
Reply from Alan Robbins, Ruoff Mortgage
December 17th, 2024 05:46 PM
I'm so glad to hear that you found my service satisfactory, Kristin. It was a pleasure to work with you as well. Your feedback means a lot to me and to all of us here at Ruoff Mortgage. We always strive to provide timely and consistent service....
read more
Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Jimmy F
Reply from Owner
November 27th, 2024 05:00 PM
Thanks for the stellar rating, Jimmy! I'm thrilled to hear you had a positive experience with us at Ruoff Mortgage. Your satisfaction is our top priority, and it always feels great to know we're meeting that. If you have any other mortgage...
read more
Alan was able to explain it to us very well being our first time and willing to go out of his way to make things happen!!
Reply from Alan Robbins
December 6th, 2024 08:28 PM
I'm thrilled to hear that you had such a positive experience, Jimmy! As a first-time homebuyer, it's crucial to understand the process and I'm glad I could be of assistance. Your feedback means a lot to me and the Ruoff Mortgage team. Rest...
read more
Streamline and efficient closing process.
Reply from Jim Crowley
November 28th, 2024 02:17 AM
I'm thrilled to hear that you found our closing process both streamlined and efficient, Heather. It's fantastic to receive such a high rating and your feedback reaffirms our commitment to providing the best service possible. Thank you for choosing...
read more
Was out of the state most of the time and still felt informed. The emails and sign docs along with the Loan officer were warm and helpful.
Reply from Jim Crowley
November 26th, 2024 03:56 PM
I'm thrilled to hear about your positive experience, Ronald. It's always our aim at Ruoff Mortgage to make the process as seamless as possible, even if you're out of state! I'm glad to hear the emails and documentation were helpful. I appreciate...
read more
61–70 of 178
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us