

Alan Robbins, Ruoff Mortgage
Senior Loan Officer | NMLS# 131595 | Ruoff Mortgag...

Additional Licenses: NMLS# 131595.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Alan was extremely attentive to detail. He was always willing to answer any questions I had and always made time for me. He made the process comfortable as this was my first home buying experience! He took the time to explain all the terminology...
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Reply from Owner
April 20th, 2026 05:32 PM
Kylie, I appreciate your kind words and am glad to hear that I could make your first home buying experience comfortable. It was my pleasure to assist you by answering your questions and explaining the terminology. Thank you for recommending...
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Alan was extremely attentive to detail. He was always willing to answer any questions I had and always made time for me. He made the process comfortable as this was my first home buying experience! He took the time to explain all the terminology...
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Reply from Alan Robbins, Ruoff Mortgage
April 8th, 2026 09:24 AM
Kylie, it's great to hear that your first home buying experience was comfortable and that you felt supported with all your questions. I always aim to make the process as clear and reassuring as possible, especially when it comes to understanding...
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Great experience! Highly recommend Alan.
Reply from Owner
April 14th, 2026 10:45 AM
Meredith, I'm grateful for your kind words and recommendation. It's appreciated to know you had a great experience working with me. If there's anything else I can assist you with, please feel free to reach out.
Alan was super responsive and helped us get into our first home in a timely manner!
Reply from Alan Robbins, Ruoff Mortgage
April 1st, 2026 08:26 PM
Meredith, it’s great to know that my responsiveness contributed to getting you into your first home smoothly. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for sharing your experience!...
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Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Brendon D
Reply from Owner
March 2nd, 2026 04:35 PM
Brendon, thank you for your 5-star rating. If you have any further questions or needs, feel free to reach out anytime.
Alan made the experience extremly easy and made everything very clear for me To understood and kept me informed of everything that was going on along with updates.
Reply from Alan Robbins, Ruoff Mortgage
February 18th, 2026 05:00 PM
I'm pleased to learn that the process was straightforward and clear for you, Brendon. Keeping you informed with timely updates is a priority for me, and it's great to hear it made a positive difference. Should you have any further questions...
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Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Henrry C
Reply from Owner
January 19th, 2026 04:02 PM
I appreciate the positive rating, Henrry. If you ever need further assistance, feel free to reach out.
Alan did an excellent job with us, his work was very good, effective, and very professional
Reply from Alan Robbins, Ruoff Mortgage
January 6th, 2026 04:11 PM
Henry it was a pleasure working with you throughout the process. I always aim to provide quality service and ensure that the mortgage process goes smoothly for my clients. If there's anything more I can do for you, please feel free to reach...
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Alan helped us through the loan process from beginning to end. He provided information on the type of loan to take and explained very well all the lender requirements. I would definitely recommend Ruoff and Alan to anyone who may need a loan...
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Reply from Alan Robbins, Ruoff Mortgage
January 4th, 2026 03:53 PM
Antonio it was my pleasure working with you throughout the process. Guiding you through the loan process and explaining the details along the way is something I take seriously. It's great to know you found my assistance helpful. If there's...
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Alan was wonderful to work with through the whole mortgage process. Answered emails and texts quickly, providing info for multiple properties and made the whole process go smoothly. After starting out with a different officer/ company that...
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Reply from Owner
January 4th, 2026 03:54 PM
I appreciate your feedback, Adam. It's great to know that the communication and smooth handling of your mortgage process met your expectations. Making sure you feel prioritized is important to me, and I'm glad I could provide that level of...
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About
Additional Licenses: NMLS# 131595.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Search Rank ScoreLearn More →
528
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 131595
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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