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Ruoff Mortgage - Ann Arbor, Ann Arbor, MI

Ann Arbor, MI

4.85

(169)

Mortgage

Mortgage Loan Officer

Contact Info

(734) 369-2372

Ann Arbor, MI

https://www.ruoff.com/lending-centers/ann-arbor

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.85

(169)

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Experience.com

4.92

(93)

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5.0

(14)

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4.69

(62)

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Alan was extremely attentive to detail. He was always willing to answer any questions I had and always made time for me. He made the process comfortable as this was my first home buying experience! He took the time to explain all the terminology...

Reply from Owner

April 20th, 2026 05:32 PM

Kylie, I appreciate your kind words and am glad to hear that I could make your first home buying experience comfortable. It was my pleasure to assist you by answering your questions and explaining the terminology. Thank you for recommending...

Reply from Alan Robbins, Ruoff Mortgage

April 8th, 2026 09:24 AM

Kylie, it's great to hear that your first home buying experience was comfortable and that you felt supported with all your questions. I always aim to make the process as clear and reassuring as possible, especially when it comes to understanding...

Great experience! Highly recommend Alan.

Reply from Owner

April 14th, 2026 10:45 AM

Meredith, I'm grateful for your kind words and recommendation. It's appreciated to know you had a great experience working with me. If there's anything else I can assist you with, please feel free to reach out.

Alan was super responsive and helped us get into our first home in a timely manner!

Reply from Alan Robbins, Ruoff Mortgage

April 1st, 2026 08:26 PM

Meredith, it’s great to know that my responsiveness contributed to getting you into your first home smoothly. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for sharing your experience!...

Jim was extreemly transparent on the benefits and downsides to any options I had and was immediately responsive to any questions I had through the entire process. Its rare to feel like you got someone in your corner when your buying anything...

Reply from Jim Crowley

March 27th, 2026 05:12 PM

I appreciate your kind words and recommendation, Benjamin. I'm pleased that my transparency and responsiveness helped make the refinancing process a positive experience for you. It means a lot to know you felt supported throughout. If you or...

Ruoff Mortgage - Ann Arbor has received a review with 5 star rating from Heather R

Reply from Owner

March 2nd, 2026 09:28 PM

Thank you, Heather, for your fantastic 5-star rating! We truly appreciate your support and are delighted to know that our mortgage services met your expectations. Your satisfaction is our priority at Ruoff Mortgage!

The entire process was streamlined. Communications were clear and easy to understand. My loan officer and staff were pleasant and professional, but also personable. The website was informative and user friendly. 10/10!

Reply from Jim Crowley

March 2nd, 2026 05:16 PM

It's great to hear that you found the process streamlined and communication clear, Heather. I'm glad you appreciated the professionalism and personability of the team, and that you found our website helpful. Thank you for sharing your experience...

Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Brendon D

Reply from Owner

March 2nd, 2026 04:35 PM

Brendon, thank you for your 5-star rating. If you have any further questions or needs, feel free to reach out anytime.

Alan made the experience extremly easy and made everything very clear for me To understood and kept me informed of everything that was going on along with updates.

Reply from Alan Robbins, Ruoff Mortgage

February 18th, 2026 05:00 PM

I'm pleased to learn that the process was straightforward and clear for you, Brendon. Keeping you informed with timely updates is a priority for me, and it's great to hear it made a positive difference. Should you have any further questions...

Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Henrry C

Reply from Owner

January 19th, 2026 04:02 PM

I appreciate the positive rating, Henrry. If you ever need further assistance, feel free to reach out.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans