Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Alan was great! He made sure everything was taken care of and answered any questions at essentially anytime. All the paperwork was simple, they really made it smooth when it came down to the end and I’m grateful for my first experience!
Reply from Owner
July 9th, 2026 01:38 PM
Joey, I'm thankful for your kind words and am pleased to know I could help make your first experience a smooth one. It's important to me that you felt supported throughout the process. If you have any more questions in the future, feel free...
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Being proficent and professional, having everything ready to go and treating us wonderful. Alan was great!!
Reply from Alan Robbins, Ruoff Mortgage
July 9th, 2026 01:37 PM
Giuseppe, thank you for your kind words. I'm happy to hear that you felt well taken care of and that everything was ready for you. If there's anything else I can assist you with, please feel free to reach out.
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Ruoff Mortgage - Ann Arbor
Ruoff Mortgage - Ann Arbor has received a review with 5 star rating from Kirsten W
Reply from Owner
July 17th, 2026 02:50 PM
Thank you for your positive rating, Kirsten! We appreciate your support and look forward to serving you again.
For such an emotional rollercoaster , Jim and his team were there for us every step of the way. they explained everything until we had a clear understanding and was very patient.
Reply from Jim Crowley
July 13th, 2026 03:04 PM
I'm grateful for your kind words, Kirsten. It's good to know that my team and I could support you through every step of the process. I'm pleased that our explanations and patience helped you achieve a clear understanding. If you have any more...
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I had a great experience working with Alan and his loan company. Alan was knowledgeable, responsive, and took the time to explain every step of the loan process clearly. He made what could have been a stressful experience feel smooth and straightforward....
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Reply from Owner
June 17th, 2026 12:12 PM
Ikechukwu, I'm pleased to hear about your positive experience with me and my team at Ruoff Mortgage. It was important to me to provide clear guidance and ensure the loan process was smooth for you. Thank you for your kind words and for recommending...
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I had a great experience working with Alan and his loan company. Alan was knowledgeable, responsive, and took the time to explain every step of the loan process clearly. He made what could have been a stressful experience feel smooth and straightforward....
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Reply from Alan Robbins
June 26th, 2026 03:18 PM
Ikechukwu, I'm pleased to hear that you had a great experience with me and my team at Ruoff Mortgage. It's important to me that the loan process is clear and stress-free, so I'm glad I could help make that happen for you. Your recommendation...
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Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Kyle M
Reply from Owner
June 9th, 2026 01:03 PM
Kyle, thank you for the 5-star rating. I appreciate your support and am here if you need any further assistance.
Alan is great!
Reply from Alan Robbins
June 19th, 2026 06:00 PM
Thank you, Kyle! I'm glad to hear you had a positive experience. If there's anything more I can do for you, please let me know.
Alan was extremely attentive to detail. He was always willing to answer any questions I had and always made time for me. He made the process comfortable as this was my first home buying experience! He took the time to explain all the terminology...
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Reply from Owner
April 20th, 2026 05:32 PM
Kylie, I appreciate your kind words and am glad to hear that I could make your first home buying experience comfortable. It was my pleasure to assist you by answering your questions and explaining the terminology. Thank you for recommending...
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Alan was extremely attentive to detail. He was always willing to answer any questions I had and always made time for me. He made the process comfortable as this was my first home buying experience! He took the time to explain all the terminology...
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Reply from Alan Robbins, Ruoff Mortgage
April 8th, 2026 09:24 AM
Kylie, it's great to hear that your first home buying experience was comfortable and that you felt supported with all your questions. I always aim to make the process as clear and reassuring as possible, especially when it comes to understanding...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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