Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Teri Marshall, Ruoff Mortgage
Teri was fantastic. I had a lot of different things occur and she had an answer to every one of them. Highly recommended!!
for
Teri Marshall, Ruoff Mortgage
Clear communication and willingness to deal with complex scenarios
Reply from Teri Marshall
January 23rd, 2025 02:33 AM
Jacob, thank you so much for your positive feedback and for the 5-star rating! I'm glad to hear that my communication style and approach to complex situations met your needs. At Ruoff Mortgage, we always strive to provide the best service to...
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for
Teri Marshall, Ruoff Mortgage
Teri was very responsive and quick to answer to provide help or guidance, didn't matter if it was weekend or late at night. Very pleased working with her.
Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Nikki S
Start to finish, clear and simple!
Reply from Alan Robbins, Ruoff Mortgage
December 27th, 2024 10:10 PM
I'm thrilled to hear that you found the process from start to finish clear and simple, Nicole! Your positive feedback means a lot to me and the entire team here at Ruoff Mortgage. Ensuring a smooth experience for our customers is always our...
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Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Manzino711 *
Reply from Owner
April 16th, 2025 09:31 PM
I'm thrilled to hear that you had a positive experience with Ruoff Mortgage. It was a pleasure assisting you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to reach out.
Alan and the staff did an excellent job in workong with is and keeping us informed on the process.
i actually miss talking to him daily. I have already referred a friend to Ruoff!
Reply from Alan Robbins, Ruoff Mortgage
December 23rd, 2024 01:55 PM
I'm thrilled to hear you had such a positive experience with our team at Ruoff Mortgage, Ira. Your feedback is very much appreciated. It was a pleasure working with you and keeping you informed throughout the process. I must say, I miss our...
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Alan Robbins was very responsive and well informed. He followed up quickly on any inquiries. He was on top of all the details. I would highly recommend him to anyone looking for a mortgage!
Reply from Alan Robbins, Ruoff Mortgage
December 23rd, 2024 01:54 PM
I appreciate your kind words and high rating, David! I'm always here to provide the best service possible and keep the mortgage process smooth for you. Your recommendation means a lot to me. If you or anyone you know ever needs assistance in...
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Highly recommend Alan! Always available to answer questions, professional, knowledgeable and a very personable person.
Alan was always available to answer questions. Very professional and awesome to work with. Highly recommend Alan. Knowledgeable and personable!
Reply from Alan Robbins, Ruoff Mortgage
December 23rd, 2024 01:53 PM
So glad to hear that you had such a positive experience, Mary! I strive to be available and provide professional service to all my clients. Thank you for your high recommendation and for taking the time to leave a 5-star review. It was a pleasure...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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